Senior QA (Quality Assurance) Engineer

7,000 Diseases – 500 Treatments – 1 Rare Pharmacy PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA; Hybrid

Classification: Exempt

Status: Full-Time

Reports to: Manager, IT Quality Assurance

Purpose PANTHERx Rare Pharmacy is looking for a talented and experienced intermediate level professional IT Sr. QA (Quality Assurance) Engineer to join our Specialty Pharmacy team. With a strong technical knowledge of software quality assurance and emerging AI-driven testing methodologies, the Senior Quality Assurance Engineer is responsible for evangelizing and executing QA policies and procedures, adhering to QA standards, and monitoring the QA process to ensure a high quality of deliverables. This includes the promotion of best practices for manual and automated testing. As a key member of IT QA initiatives, excellent communication and problem-solving skills and the ability to think critically in evaluating and analyzing software applications is imperative.

Responsibilities

• Develops test plans and executes test cases based on business requirements.
• Tests across multiple platforms and applications on mobile and desktop.
• Monitors the QA process to ensure the highest quality of deliverables.
• Follows comprehensive QA processes and procedures.
• Analyzes and evaluates QA results and generates reports and failure logs.
• Provides a QA perspective during team meetings and scrum ceremonies.
• Writes SQL queries to set up and validate test data.
• Communicates QA results to stakeholders as the subject matter expert of your project.
• Develops and implements automated testing for desktop and mobile web, native applications, and desktop applications.
• Ability to leverage AI-powered testing tools and frameworks to enhance test coverage and efficiency.
• Implements machine learning models for predictive defect analysis and risk-based testing.
• Utilizes AI-driven test case generation and optimization techniques.

Required Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 4 years of experience in software quality assurance.
• Knowledge of software testing processes and methodology.
• Excellent problem-solving and troubleshooting skills.
• Excellent verbal and written communication skills.
• Ability to balance multiple projects at the same time.
• Basic understanding of AI concepts and their application in software testing.
• Familiarity with AI-driven software tools (e.g., Claude, Copilot).

Preferred Qualifications

• Experience in a software QA role.
• Experience testing desktop and mobile web and native applications.
• Experience testing SMS.
• Experience in the pharmacy industry
• Experience using proprietary projects and issue tracking software (Azure DevOps, JIRA, etc.).
• Experience using test management systems (Azure Test Plans, TestRail, etc.)
• Experience in developing and implementing automated testing using a scripting language (C# preferred), Appium, and Selenium.
• Experience automating Windows based applications using tools like AutoIt and WinAppDriver is a plus.
• Experience with AI-based visual testing and intelligent defect prediction tools.
• Knowledge of integrating AI models into CI/CD pipelines for continuous quality monitoring.

Work Environment This job works in a professional home office and office environment without compromising work performance, productivity, or team collaboration. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands While performing the duties of this job, the employee is regularly required to sit, stand, talk, hear, and see. The employee frequently is required to use hands and fingers to handle or feel; reach with hands and arms and see a computer screen for extended periods. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function of the job.

Benefits Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!

Equal OpportunityPANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran’s status, or any other characteristic protected by federal, state or local laws.