Customer Service Rep(09191) – 3100 West Iles Ave.
Job Description
Join our team at Domino’s Pizza in Springfield, United States! We’re looking for a friendly and efficient Customer Service Representative to provide exceptional service at our 3100 West Iles Ave. location. As a key member of our team, you’ll be the face of our brand, ensuring customer satisfaction through various responsibilities.
- Answer phone calls and take customer orders accurately and efficiently
- Prepare and make pizzas according to company standards and customer specifications
- Handle cash transactions and maintain accurate records
- Provide outstanding customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various tasks as needed, including cleaning and restocking supplies
- Lift and move items weighing up to 25 lbs. as required
Qualifications
- Excellent communication skills with a friendly and professional demeanor
- Strong ability to follow directions and adhere to company policies
- Flexibility to work various shifts, including weekends and holidays
- Basic math skills for handling cash transactions
- Ability to multitask and work efficiently in a fast-paced environment
- Team player with a positive attitude and easy smile
- Physical ability to stand for extended periods and lift up to 25 lbs.
- Customer-focused mindset with a commitment to providing great service
- Ability to remain calm and professional under pressure
- Basic computer skills for operating ordering systems (training provided)
- Food handling experience is a plus, but not required
- Must be able to pass a pre-employment drug test and criminal background check
Additional Information
All your information will be kept confidential according to EEO guidelines.