Sr Mgr, Business Systems

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Public Consulting Group
Santa Fe, NEW MEXICO, United States
  • Finance
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Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com .

Our Education team offers consulting services and technology solutions to help schools, school districts, and state education agencies/ministries of education promote student success, improve programs and processes, and optimize financial resources. We work with clients to ensure all students have what they need to succeed.

Services:

  • Teaching

  • Learning Solutions

  • Data Systems

  • IT Solutions

  • Financial Solutions

  • Equity in Education

  • Equitable Education

  • Recovery Services

Duties and Responsibilities

  • Builds and maintains relationships between IT and business units to ensure timely support of day-to-day business processing needs, and instrumental in communicating and maintaining accountability across business units.

  • Oversees the daily operations and administration of MS Dynamics within the Practice Area, ensuring optimal system performance and alignment with business objectives.

  • Coordinates with EDU business teams to ensure that all issues, enhancement recommendations and new MS Dynamics functionality are identified, and then determines prioritization ahead of working with corporate IT.

  • Reviews, presents, and supervises all requested change requests for MS Dynamics, coordinating with stakeholders to assess impact, prioritize needs, and ensure effective implementation.

  • Responsible for training and development of EDU staff with respect to MS Dynamics and any other data reporting tools developed under their supervision

  • Manages multiple projects and meet stated customer-initiated deadlines, either directly or by overseeing other project & business managers.

  • Consults and advises business leaders to develop and implement solutions to business needs and ensures the quality of such recommendations.

  • Oversees the release and implementation of platform, product, and service enhancements.

  • Strategizes with functional leaders to identify the organization’s needs, solution design and deployment.

  • Adroitly navigates organizational relationships to drive toward success, working without boundaries and resolving conflicts as necessary.

  • Creates and drives Business Solutions offerings to improve business outcomes.

  • Implements and enforces best practices for data integrity, including regular audits, validation procedures, and user training to maintain accuracy and reliability of system data.

  • Develops and maintains deep knowledge of all products/systems/tools within the Business Systems Portfolio.

  • Develops and maintains documentation for MS Dynamics processes, change requests, and data management protocols.

  • Partners with practice area leadership to determine the most valuable data sources to collect and make available for business intelligence, ensuring alignment with strategic objectives.

  • Collaborates with corporate technology teams to identify and implement optimal methods for capturing and displaying data from various sources, supporting robust business intelligence and analytics capabilities.

  • Maintains dashboards and reports developed for practice area use, ensuring accuracy, relevance, and timely updates to support decision-making.

  • Supports management in achieving business objectives through reporting and analyses

  • Oversees all supervisory administrative duties such as hiring, coaching, quality control, performance management and policy adherence.

  • Exemplifies PCG values and motivates and encourages teams through positive communication and feedback.

  • Demonstrates accountability for project outcomes, including measuring and improving both client and financial project outcomes, and drives action to improve results.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

As required by applicable law, PCG provides the following reasonable range of compensation for this role $124,200-$134,600. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave

PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

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