Computer Operator
DPP is seeking a Computer Operator for an opportunity in Clemson, SC.
Work arrangement:
- Remote
- W2 position; 12 months, with the possibility of extension
- Candidates must live in South Carolina at time of application, and work from within South Carolina
Position description:
- The Computer Operator will be responsible for gathering infrastructure data and assisting with updating Excel spreadsheets that are to be shared with the billing department.
- Perform monthly extraction from SolarWinds, Excel and Transpose the data for billing.
- Automate the tasks as much as possible.
- Maintain the Executive Dashboard and provide Tier 1 support for the BMC footprints ticketing system.
- The project includes making federally mandated changes for the state s Medicaid System.
Responsibilities:
- Gather infrastructure data and assist with updating Excel spreadsheets that are to be shared with the billing department.
- Manage and support the MITS interactive dashboard. and asset management tasks. assist with documenting the process of each of the tasks.
- Document, update and verify the steps in collaborating with the Tech Writer.
- As a Tier1 support team member, serve as backup to footprints administrator. Collaborate with Footprints ticketing administrator to make necessary changes to forms, workspaces and develop FAQs.
- Work collaboratively with agency staff and other contracted staff.
Required knowledge, skills, and abilities:
- 2+ years of experience with Microsoft Excel (queries, reporting, analytics)
- 2+ years of experience with Power BI
- 1+ years of experience with BMC Footprints ticketing system
- Ability to communicate effectively in both written and spoken communication is needed for this role
Preferred:
- Release Management
- Change Management
- Incident Management
- Microsoft Project
Education/equivalency:
- Bachelor s degree
- OR, High school diploma with 2 years of experience
Interested? Learn more:
Click the apply button or contact our recruiter Harrison at to learn more about this position (#25-00721 ).
Authorized US Worker – Those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D
DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.