Computer Operator

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  • Finance
  • Applications have closed

DPP is seeking a Computer Operator for an opportunity in Clemson, SC.

Work arrangement:

  • Remote
  • W2 position; 12 months, with the possibility of extension
  • Candidates must live in South Carolina at time of application, and work from within South Carolina

Position description:

  • The Computer Operator will be responsible for gathering infrastructure data and assisting with updating Excel spreadsheets that are to be shared with the billing department.
  • Perform monthly extraction from SolarWinds, Excel and Transpose the data for billing.
  • Automate the tasks as much as possible.
  • Maintain the Executive Dashboard and provide Tier 1 support for the BMC footprints ticketing system.
  • The project includes making federally mandated changes for the state s Medicaid System.

Responsibilities:

  • Gather infrastructure data and assist with updating Excel spreadsheets that are to be shared with the billing department.
  • Manage and support the MITS interactive dashboard. and asset management tasks. assist with documenting the process of each of the tasks.
  • Document, update and verify the steps in collaborating with the Tech Writer.
  • As a Tier1 support team member, serve as backup to footprints administrator. Collaborate with Footprints ticketing administrator to make necessary changes to forms, workspaces and develop FAQs.
  • Work collaboratively with agency staff and other contracted staff.

Required knowledge, skills, and abilities:

  • 2+ years of experience with Microsoft Excel (queries, reporting, analytics)
  • 2+ years of experience with Power BI
  • 1+ years of experience with BMC Footprints ticketing system
  • Ability to communicate effectively in both written and spoken communication is needed for this role

Preferred:

  • Release Management
  • Change Management
  • Incident Management
  • Microsoft Project

Education/equivalency:

  • Bachelor s degree
  • OR, High school diploma with 2 years of experience

Interested? Learn more:
Click the apply button or contact our recruiter Harrison at to learn more about this position (#25-00721 ).

Authorized US Worker – Those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.