Referral Coordinator

Overview At Anne Arundel Dermatology we give exceptional care – to our patients and to eachother.Â

Patient First | Caring | Accountability | Trust | One Team | Growth

Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states.

With 250+ clinicians and 110+ locations in 7 states, we’re thriving, growing, and looking to add talented individuals to our team!

Why join Anne Arundel Dermatology? We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.

Responsibilities Referral Coordinator Job Summary The Referral Coordinator plays a vital role in ensuring the seamless and efficient management of patient referrals within

the office

The

Referral C

oordinator is responsible for understanding and communicating referral requirements based on various insurance plans, as well as running appointment reports to identify patients in need of referrals.

They generate and

submit

referral requests to PCP offices, and when necessary, directly engage with insurance companies for referrals. The coordinator follows up on requested referrals,

maintains

effective communication with the front office team, and scans referral documents into patient charts.

Hours are 7:30 to 4 or 8:00-4:30 Duties/Responsibilities

• Gain familiarity with the referral criteria of each insurance plan and inform others of any changes in requirements.
• Utilize the EMR/PM system to extract appointment data and

identify

patients in need of referrals based on their insurance plans.

• Create and

submit

referral requests to PCP offices, and if necessary, directly request referrals from the insurance company.

• Keep track of requested referrals and

provide

updates to the front office team

regarding

the status of referrals.

• Scan and file referral documents into the

appropriate patient

charts.

• Foster effective communication and

maintain

positive relationships with referring PCP offices.

• Other

duties assigned as

deemed

necessary by management

Qualifications Education and Experience:

• High School Diploma or equivalent
• Prior experience working with insurance plans preferred

Required Skills/Abilities

• Knowledge of insurance plans: Understanding different insurance plans and their referral requirements is crucial for effectively managing the referral process.
• Excellent a

ttention to detail

• Communication skills: Effective communication is vital for understanding and conveying referral requirements to relevant parties, such as insurance companies, PCP offices, and the front office team.
• Organization and time management: Managing referral requests, follow-ups, and document scanning requires excellent organizational skills and the ability to prioritize tasks to meet deadlines.
• Compliance knowledge: Understanding and adhering to relevant healthcare regulations and privacy laws is important to

maintain

patient confidentiality and

comply with

legal requirements throughout the referral process.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.