Data Analyst, Services

About The Company Candid is a renowned nonprofit organization dedicated to providing comprehensive data and insights about the social sector. Our mission is to empower nonprofits, funders, and stakeholders with accurate and accessible information to drive impactful change. By leveraging advanced data analytics, reporting, and visualization tools, Candid facilitates informed decision-making and fosters transparency within the social sector. We are committed to supporting organizations working towards social good by making data-driven insights readily available, thus enabling them to maximize their impact.

About The Role The Data Services Analyst at Candid plays a pivotal role in delivering high-quality data solutions, insights, and reports to a diverse set of internal and external stakeholders. Working closely with a team of data experts, the analyst will be responsible for creating custom data extracts, developing and maintaining reporting dashboards, and automating processes to enhance organizational efficiency. This client-facing and technical position requires a proactive approach to understanding stakeholder needs, translating business requirements into technical solutions, and ensuring the delivery of accurate and timely data products. The role offers an excellent opportunity to contribute to a mission-driven organization that values collaboration, innovation, and continuous learning.

Qualifications

• Bachelor’s degree in a technical subject, business, economics, math, accounting, or related field, or equivalent work experience
• 1-3 years of relevant experience in data analysis, reporting, or related roles
• Proficiency in SQL, including writing complex queries against large relational databases
• Experience with SQL Server tools such as SQL Management Studio, Reporting Services, and Integration Services
• Familiarity with data visualization tools such as PowerBI and Tableau
• Ability to analyze large datasets and synthesize findings into actionable insights
• Strong communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders
• Experience with Python, C#, or related programming languages is a plus
• Knowledge of cloud platforms such as Snowflake, AWS, or Azure DevOps is advantageous
• Understanding of machine learning or natural language processing techniques is a plus
• Experience working with nonprofit or social sector data is preferred
• Demonstrated ability to work independently and as part of a team, with attention to detail and a process-oriented mindset
• Commitment to diversity, equity, and inclusion principles

Responsibilities

• Collaborate with sales and client teams to scope and deliver custom data sets tailored to client needs
• Consult with stakeholders to understand their data requirements and provide effective data solutions
• Design, develop, and maintain automated data extraction, transformation, and loading (ETL) processes
• Create and update dynamic dashboards and visualizations to communicate insights clearly to stakeholders
• Ensure consistency and accuracy of data across all reporting platforms and subscription tools
• Document code, processes, and workflows for peer review and knowledge sharing within the team
• Participate in daily stand-up meetings to coordinate tasks and share progress
• Identify opportunities to improve organizational efficiency through automation and process enhancements
• Lead or contribute to special projects that support organizational goals and data initiatives
• Partner with cross-departmental teams to support data integration and reporting needs
• Maintain high standards for data quality, security, and compliance
• Stay current with emerging data analysis techniques and tools to continuously improve service delivery

Benefits

• Health insurance coverage including medical, dental, and vision plans
• Retirement plan with employer contribution and optional matching
• Paid life insurance and accidental death & dismemberment (AD&D) insurance
• Paid leave including PTO, compassionate leave, volunteer days, holidays, and parental leave
• Short-term and long-term disability insurance
• Pre-tax transit and parking benefits
• Flexible spending accounts for healthcare and dependent care expenses
• Supplemental insurance options
• Summer hours to promote work-life balance
• Eligibility for Public Service Loan Forgiveness (PSLF) program

Equal Opportunity

Candid is an equal opportunity employer committed to fostering an inclusive environment for all employees and applicants. We prohibit discrimination and harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, or any other characteristic protected by law. We value diversity and are dedicated to ensuring equitable treatment in all aspects of employment, including recruitment, hiring, promotion, and retention. All qualified candidates are encouraged to apply, and we are committed to providing accommodations for individuals with disabilities throughout the hiring process.