Data Services Analyst

About The Company Candid is a renowned nonprofit organization dedicated to providing comprehensive data and insights about the social sector. Its mission is to equip nonprofits, funders, and stakeholders with accurate and timely information to facilitate effective decision-making and drive positive social change. By offering a wide range of data services, research, and analysis, Candid plays a pivotal role in supporting the nonprofit community worldwide. The organization values transparency, inclusivity, and innovation, striving to bridge gaps in knowledge and foster collaboration among social sector entities. With a commitment to excellence and a passion for social impact, Candid continues to expand its offerings to meet the evolving needs of its diverse stakeholders.

About The Role The Data Services Analyst at Candid is a critical member of the Data Services team, responsible for delivering high-quality data solutions, insights, and reports to both internal and external clients. This client-facing and technical role involves collaborating with sales, product, and stakeholder teams to understand data requirements, develop custom data extracts, and create impactful visualizations and dashboards. The analyst will play a key role in automating data processes, maintaining data integrity, and enhancing the organization’s data products. The position offers an excellent opportunity to work in a dynamic environment, applying technical expertise to support the nonprofit sector’s growth and effectiveness. The role reports to the Senior Data Services Manager and requires a proactive, detail-oriented professional with strong communication skills and a passion for data-driven social impact.

Qualifications

• Bachelor’s degree in a technical subject, business, economics, math, accounting, or related field, or equivalent work experience
• 1-3 years of relevant experience in data analysis, database management, or related roles
• Proficiency in SQL, including writing complex queries against large relational databases
• Experience with SQL Server tools such as SQL Management Studio, Reporting Services, and Integration Services (preferred)
• Knowledge of data visualization tools such as PowerBI and Tableau (preferred)
• Experience with programming languages such as Python, C#, or related languages (a plus)
• Familiarity with cloud computing platforms like Snowflake, AWS, or Azure DevOps (a plus)
• Understanding of statistical techniques and data analysis methodologies
• Strong communication skills with the ability to translate technical information for diverse audiences
• Ability to analyze large datasets and synthesize insights into actionable reports
• Experience in stakeholder requirement gathering and client communication
• Knowledge of non-profit data or sector is advantageous
• Demonstrated ability to work independently with minimal supervision
• Commitment to diversity, equity, and inclusion principles

Responsibilities

• Deliver custom data sets to clients by collaborating with sales teams to define scope, generate estimates, and ensure accurate delivery
• Design, develop, and maintain high-quality reporting and analysis solutions tailored to client needs
• Participate actively in daily stand-up meetings to coordinate team efforts and share updates
• Automate data processes to improve organizational efficiency and reduce manual effort
• Build and maintain technical frameworks that enable rapid, consistent delivery of data products
• Create and update visualization dashboards to facilitate stakeholder understanding of data insights
• Develop and manage Data Services product offerings, ensuring they meet quality standards and client expectations
• Document code and processes for peer review and knowledge sharing within the team
• Collaborate with cross-departmental teams on projects to enhance data integration and reporting capabilities
• Ensure data consistency and integrity across Candid’s subscription tools and reporting databases
• Lead or participate in special projects as assigned, providing technical expertise and insights
• Engage with stakeholders to understand their data needs and provide consultative support
• Continuously seek opportunities to improve data quality, workflows, and service delivery

Benefits

• Health insurance coverage including medical, dental, and vision plans
• Retirement contribution plan with optional matching
• Paid life insurance and accidental death & dismemberment (AD&D) coverage
• Paid leave including PTO, compassionate leave, volunteer days, holidays, and parental leave
• Short-term and long-term disability insurance
• Pre-tax transit and flexible spending accounts
• Supplemental insurance options
• Summer hours to promote work-life balance
• Eligibility for the Public Service Loan Forgiveness (PSLF) program
• Remote work flexibility with in-person meetings as required

Equal Opportunity

Candid is an equal opportunity employer committed to fostering an inclusive environment for all employees and applicants. We prohibit discrimination and harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, or any other characteristic protected by law. All employment decisions are made based on qualifications, merit, and business needs. We encourage individuals from diverse backgrounds to apply and join our mission-driven team.