Information Technology Specialist I

Job Description And Duties This position is located in Sacramento County in the city of Rancho Cordova. Individuals who are eligible for a Training and Development assignment may also be considered for this position. This position is primarily telework; however, onsite attendance may be required as needed. Please visit our website to learn more about Enterprise Information Services .

The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.

Under direction of the Information Technology Manager I within EDS-Data Integration and Interfaces Unit, the incumbent will perform a wide variety of tasks requiring regular innovative problem-solving within broadly stated and non-specific guidelines. The scope typically includes multiple platforms, and involves planning, developing, and implementing ETL, data exchange and middleware solutions that are essential to the functioning of the organization. The technical skills needed to function successfully may be found in the following ITS I domains – Business Technology Management, Client Services, Information Technology Project Management, Software Engineering, or System Engineering domains. The work also requires demonstrating leadership in identifying new issues and business opportunities and having the ability to self-direct and work independently to provide the required service. At the same time, however, the incumbent must have the willingness to accept direction and the flexibility to work as part of a team.

For HRTS communication, this is in reference to Job Requisition (JR) 3220.

Note : Main communication for this position will be through email. Please ensure you have a valid email address on your application. CDCR employees are encouraged to use their existing CDCR email address on their applications.

This advertisement is for an Information Technology Specialist I position. Located at 1960 Birkmont Drive Rancho Cordova, CA . This position is primarily telework; however, onsite attendance may be required as needed. Please indicate the position number on your application: 065-623-1402-053.

You will find additional information about the job in the Duty Statement .

Working Conditions This position is primarily telework; however, local in-person duties may be required. This position is located in Sacramento County in the city of Rancho Cordova.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #: JC-499655

Position #(s): 065-623-1402-053

Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I

$6,513.00 – $10,537.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Work Shift: 8am-5pm

Work Week: Mon-Fri

Department Information Vision

We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.

Mission

To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.

CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.

CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR/CCHCS mission.

Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation’s largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities.

Special Requirements Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services .

Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization.

For more information about E-Verify, you may go to www.e-verify.gov .

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Desirable Qualifications In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Possess strong writing, analytical, and research skills with the ability to compose accurate, concise, and detailed written determinations and proposed decisions.
• Possess the ability to communicate professionally and effectively, both verbally and in writing, including the ability to negotiate credibly and persuasively, with a variety of stakeholders.
• Possess the ability to coordinate, train, motivate, and appraise, and staff.
• Demonstrate ability to handle multiple priorities simultaneously and effectively.
• Exercise good judgement, work well under pressure, and meet deadlines.
• Possess extensive knowledge and experience in the civil service classification and pay administration, with a good understanding of personnel and performance management.
• Demonstrate a strong ability to research, understand, interpret, and articulate applicable laws, rules, and regulations and provide clear, concise, and effective written actions and documentation to support decisions.
• Demonstrate strong organizational and time management skills in a fast-paced environment.
• Possess excellent interpersonal skills to deal effectively with difficult, sensitive, and confidential matters.
• Extensive knowledge of Database and Application activities.

Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

EIS Personnel Liaisons

(916) 358-2000

dl-cdcr-eis-personnel-liaisons@cdcr.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department’s EEO Office.

EEO Contact:

Office of Civil Rights

(916) 255-0458

M_CivilRights@cdcr.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications *REQUIRED In order to be considered for this position, you must submit a statement of qualifications (SOQ) in addition to the standard state application. If you do not submit SOQ, your application WILL NOT be considered. A notation or reference to other materials such as resume, or application cannot be a substitute for the SOQ. If you do not have the specific experience requested above, include examples of similar work experience that would demonstrate your ability or knowledge to perform the specific functions outlined in the questions. The SOQ also serves as documentation of each candidate’s ability to present information clearly and concisely in writing. Your responses to the questions below must be submitted on a separate document and must be no longer than two pages in length for all questions, utilizing Arial 12-point font, with 1 inch margins. Each page must include your name and page number in the upper right hand corner of the page.

Respond to the following questions:

• What skills do you believe are most critical to be successful in this position? Please describe your experience in using those skills.
• Describe a time when you had to write a complicated query and how do you go about doing it? Provide technical details.
• Describe a time when you had to handle a very complex change in an existing process by doing requirements, in-depth data analysis and design, examination of various transaction scenarios and use of several queries, tools and how did you determine the best approach to resolve the situation?

The following links can be used to guide you to complete the Statement of Qualification (SOQ) and Resume if you require assistance:

Statement Of Qualification, Desirable Qualifications And Supplemental Questionnaire Information How to Write a Resume

Examination Information To obtain list eligibility for the Information Technology Specialist I, before applying for the position, you must first take and pass the Information Technology Specialist I exam.

Exam Bulletin – Information Technology Specialist I

Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.