Sentinel CyberArk JIT Access & Process Improvement TPM || Overland Park or Frisco TX Day 1 ONSITE
Position: Sentinel CyberArk JIT Access & Process Improvement TPM
Location: Overland Park or Frisco TX Day 1 ONSITE
Duration: 1 Years
Key Responsibilities:
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End-to-End Product Ownership: Lead the vision, roadmap, and execution of complex cross-platform solutions related to JIT access and CyberArk ticketing.
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Drive the integration of CyberArk EPM with ServiceNow , including:
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Automating JIT privilege elevation requests.
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Enabling ticket-based elevation approvals.
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Aligning EPM tasks with ITSM workflows.
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Process Optimization: Collaborate with automation teams to design and implement efficient ServiceNow flows and access request mechanisms.
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Stakeholder Engagement: Partner with internal teams (EPM, Engineering, Architecture, Security) and external stakeholders to understand current pain points and identify opportunities for innovation.
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Data-Driven Decision Making: Analyze qualitative and quantitative data to inform product direction, assess ROI, and prioritize investments.
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Technical Collaboration: Work with development and architecture teams to address technical debt, production defects, and long-term scalability.
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Metrics & Reporting: Develop KPIs to track product health, adoption, and performance.
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Training & Enablement: Support the creation of training materials and adoption tools to ensure successful rollout and usage of new processes.
Qualifications:
- 5 years of experience in process improvement, technical product management, or related roles.
- Strong understanding of CyberArk , ServiceNow , and JIT access workflows.
- Proven experience working with automation teams and enterprise platform management (EPM).
- Expertise in cross-functional team leadership.
- Excellent communication skills with the ability to influence at VP level and below.
- Strong analytical skills with experience in cost-benefit analysis, ROI, and NPV modeling.
- Passion for customer-first design and continuous improvement.
Rohit Chauhan