Hiring – IT Desktop Support – Onsite Torrance CA

IT Support Engineer Torrance Location

Responsibilities:

• Provide hands-on IT support for all departments onsite at the Torrance facility.

• Troubleshoot hardware, software, and network issues across desktops, laptops, printers, and peripherals.

• Deliver high-quality customer service to internal users and stakeholders.

• Manage and resolve IT support tickets using ServiceNow or similar ticketing platforms.

• Support and maintain networking equipment, endpoints, and collaboration tools.

• Assist with adoption and support of AI-related tools and technologies.

• Document resolutions, procedures, and system updates in knowledge base systems.

• Participate in system upgrades, deployments, and end-to-end asset lifecycle management.

Required Skills & Qualifications:

• Experience in IT support, IT engineering, or related technical support roles.

• Strong troubleshooting skills in hardware, software, and networking environments.

• Hands-on experience with ServiceNow or other incident management platforms.

• Basic understanding of AI tools and their application within IT ecosystems.

• Excellent communication, customer service, and interpersonal skills.

• Ability to work independently with minimal supervision and collaborate across teams.