Application Analyst I – Clinical

• Provides first tier support to application users.
• Answers questions or resolves application problems for clients in person, via telephone or electronically.
• Troubleshoots issues impacting operational workflows for providers, patients, and end users.
• Acts as liaison between the end user and application analysts.
• Participates in testing activities, executes test scripts, and documents test scripts.
• Demonstrates ability to grasp basic concepts of application-specific systems to support Go Lives, test scripts, documentation during installation and upgrade activities

Experience Required 0-2 years preferred0-2 years relevant clinical, certification, and/or technical experience will be considered for those candidates who have a proven track record in the field and handling responsibilities associated with the outlined job responsibilities/summaryEducation Requirements Bachelors preferredBusiness, Data Analytics, Information Technology/Systems, Healthcare preferred.
0-2 years relevant clinical, certification, and/or technical experience will be considered in lieu of degree.License/Certification RequirementsPreferred: RN, PT, OT, MA, LPN.
Healthcare experience in hospital, medical practice, or health system.Special Requirements Excellent written and verbal communication
Ability to effectively translate IT terminology and processes with key stakeholders
Strong customer service skills
Ability to multitask in high pace work environmentSalary Min ($)USD $29.00Salary Max ($)USD $50.00

Cooper University Health Care