Career Opportunities: Customs Officer (95008)

++Service Area++

Law Enforcement

Grade: – GBA Grade 3 – £36,801 – £51,645 BAR £54,121 – £59,072 per annum

Full Time

The States of Guernsey are looking for a Customs Officer to join their team at the Guernsey Border Agency (GBA). The GBA along with the Guernsey Police, forms part of Bailiwick of Guernsey Law Enforcement.

Customs Officers are appointed by the Committee for Home Affairs and involves working primarily at the harbours, airport and postal headquarters but also around the Bailiwick coastline and inland. Duties range from the stopping, questioning and searching of passengers, searches of vehicles, vessels and freight, executing search warrants, leading investigations and arresting and interviewing suspects, together with participating in covert activities.

Customs Officers support investigations of cross border criminality to combat persons or syndicates targeting the island in relation to drug trafficking, commercial revenue smuggling and illegal immigration.

Newly appointed Officers will be given full training in the powers, legislation and works practice to equip them to carry out their role.

Upon successful completion of their probationary year they will continue to develop their knowledge and capabilities and as they gather experience will be expected to broaden their skills for example by becoming part of a surveillance team, or undertaking training in on entry immigration.

The role involves working flexibly following shift patterns on early, late and day shifts, including working weekends and with some standby and call out duties.

Whilst the initial role is that for an Enforcement Officer, as an Officer’s career develops, they may wish to consider other opportunities which become available within the Agency and wider Law Enforcement.

Please click on the link below to view a full job description for this role.

Job Description

Recruitment Timeline

8th December – Closing Date

15th & 16th December 2025 – Insight Evenings and Fitness Test (Applicants only need to attend one of these dates)

10th & 11th January 2026 – Assessment Days (Applicants only need to attend one of these dates)

15th & 16th January 2026 – Formal Interviews (Applicants only need to attend one of these dates)

20th April 2026 – Start Date

Candidates will need to be available for all of the dates listed above, however, the dates may be subject to change should it be necessary.

Law Enforcement Vetting: The successful candidate will be required to complete a Law Enforcement Vetting e-Form. If you are successful after interview, a copy of your passport and your Guernsey Social Security Number or UK National Insurance number will be forwarded to the Guernsey Vetting Unit by HR; please ensure this information is entered / uploaded onto your job application. A link to access your Law Enforcement Vetting e-Form will then be sent to you via email by the Guernsey Vetting Unit.

In order to satisfy residency criteria, you need to have been resident in the UK or Guernsey for a period of 5 years. The calculation of the period of time refers to the period immediately before an application is made and not any other period or accumulation of time spent in the UK or Guernsey.The process will assess an individual’s behaviour and conduct to determine their honesty, integrity, trustworthiness, maturity, reliability, and overall suitability to work within the Border Agency. It will consider criminal history, financial information, relationships, and any other relevant information, to determine the outcome.

Contact: Chantal Quinn & Matthew Webster, Learning and Development Officers on tel. (01481) 221432 or email: LD@gcis.gov.gg

We strongly advise that applicants speak to the contact named above before applying for this role. Please do not email a CV to the contact shown above, applications should be submitted online. If you are unable to complete an online application please contact the Recruitment Team.

Closing Date: 08 December 2025

Candidates will need to upload a copy of their most up to date CV detailing full employment, voluntary work, and education history (along with the awarding body of any qualifications). The CV should include reasons for any gaps in employment. Candidates should also attach supporting information to demonstrate how they meet the key criteria for the role. The key criteria can be found within the job description which is available by clicking the job description link above. The supporting information provided by candidates will be used by the shortlisting panel when selecting candidates for interview.

Note – Internal applicants are required to inform their Line Manager before applying for any States of Guernsey positions. Internal references may be taken up prior to interview.

The States of Guernsey is committed to safeguarding and promoting the welfare of young people and vulnerable adults.

Appointment to this role will be subject to satisfactory pre-employment checks being received and some candidates will be required to undertake enhanced and additional pre-employment checks.

Should the successful applicant not meet the requirements of the role sufficiently they may be appointed at a lower grade than stated. The successful applicant would then have the opportunity to progress to the grade advertised once the necessary skills and knowledge have been developed and they have demonstrated the ability to undertake the duties at the higher level.