Remarcable Implementation Support Administrator – Supply Chain

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JH Kelly
Longview, WASHINGTON, United States
30,00 - 55,00 USD / Hour
  • Environmental
  • FullTime
  • Seasonal
  • Applications have closed

At JH Kelly, we’re looking for a detail-oriented, tech-savvy Remarcable Implementation Support Administrator who has hands-on experience leading or contributing to the implementation of a new supply chain system—ideally from rollout through stabilization. As we implement Remarcable enterprise-wide, you’ll thrive on enabling seamless operations, troubleshooting with confidence, and building strong cross-team relationships. This is your chance to make a real impact. This role is for someone who brings energy, precision, and a customer-first mindset to the table every day.About Us
Celebrating over a century of excellence, JH Kelly is a fourth-generation, family-owned construction powerhouse with a legacy of tackling complex commercial and heavy industrial projects. With offices in Vancouver, Longview, Seattle, Bellingham, WA, and Milwaukie, OR, we’re an industry leader fueled by an award-winning team known for safety, quality, and a tight-knit, dynamic culture. Curious about our story and impact? Check us out atWho We’re Looking For
We want a proactive problem-solver who anticipates system needs, resolves issues swiftly, and ensures the Remarcable platform empowers our supply chain team. You’re curious, communicative, and already comfortable with procurement systems, vendor coordination, and cross-department collaboration. You’re the calm in the storm, someone who earns trust through accuracy and builds strong relationships across teams. If you can manage transactions, support users, and keep operations flowing smoothly across our multi-site footprint, you’re the kind of force multiplier we need to drive supply chain efficiency forward. This role is based in Longview, WA, supporting operations across Longview, Vancouver, Portland, Seattle, and Bellingham.What You’ll Do
As our Remarcable Implementation Support Administrator, you’ll be the go-to expert for the Remarcable Supply Chain System, providing technical and operational support to buyers, project teams, and internal stakeholders while ensuring accurate transactions and documentation. This isn’t just a support role—it’s about execution, collaboration, and optimization.Pay Range: $30–$55 per hour (DOE), FLSA non-exempt (OT eligible).Here’s a deeper dive into what you’ll take on:System Support & Troubleshooting

  • Provide first-line technical support for the Remarcable platform, guiding users through functionality, navigation, and issue resolution.
  • Troubleshoot system errors, escalate when needed, and implement workarounds to minimize downtime.
  • Train and onboard new users, creating quick-reference guides and best-practice resources to boost adoption.

Procurement & Transaction Management

  • Issue accurate purchase orders, track quotes, and maintain master files, logs, and documentation within Remarcable.
  • Coordinate vendor setup, contract reviews, and negotiations of terms/conditions to ensure compliance and efficiency.
  • Handle adjustments for non-conformance, defects, returns, or price variances, updating system records promptly.

Cross-Functional Collaboration & Communication

  • Relay delivery updates to field, project management, and shop teams; resolve delivery or system-related challenges.
  • Partner with Accounts Payable to reconcile invoice discrepancies tied to purchase orders.
  • Act as a proactive liaison between Supply Chain, IT, Accounting, and project teams to align on priorities and solutions.

Document Control & Administrative Excellence

  • Manage submittals, O&M manuals, and critical supply chain documentation for easy access and audit readiness.
  • Scribe meeting minutes and provide technical setup for virtual/in-person meetings.
  • Monitor system metrics and user feedback to recommend process improvements and platform enhancements.

Relationship Building & Continuous Improvement

  • Foster proactive, positive relationships with shop/field craft, vendors, subcontractors, and all project teams.

  • Maintain strict confidentiality for sensitive data (pricing, contracts, banking details).

  • Identify opportunities to streamline workflows, automate repetitive tasks, and optimize Remarcable usage.

What You Bring Experience: 3-5 years in purchasing, supply chain, system administration, or technical support roles. Construction experience is a plus.
Skills: Strong troubleshooting, exceptional communication (phone, email, system-based), and proficiency in MS Office (Excel, Word, Outlook). Familiarity with Bluebeam is a bonus.
Mindset: Detail-obsessed yet proactive, with a knack for problem-solving, prioritization, and driving user adoption.
Tech Savvy: Hands-on experience with supply chain/purchasing platforms (Remarcable experience ideal); quick learner of new software.
Education: Bachelor’s degree in Supply Chain, Business, IT, or related field—or equivalent professional experience.Physical Requirements
This office-based role involves sitting at a computer for extended periods, with occasional standing, walking, bending, and lifting up to 20 pounds. You’ll need good manual dexterity, hand-eye coordination, and clear communication skills. Reasonable accommodations are available to support individuals with disabilities.Pay Range: $30–$55 per hour (DOE), FLSA non-exempt (OT eligible).Benefits Package Comprehensive Medical/Vision/Rx — Dental/Ortho Coverage: JH Kelly pays 87.5% of total premiums.
Paid Vacation and Holidays: Generous PTO model to support work-life balance.
401K: 50% company match on the first 6% of employee contributions.
Life Insurance, AD&D, STD & LTD: Paid 100% by JH Kelly.
Annual Performance Bonuses: Opportunity for additional compensation based on performance.
Profit Sharing: Participate in JH Kelly’s profit-sharing program.Why JH Kelly?
At JH Kelly, you’re joining a family-oriented team with a legacy of excellence and a passion for innovation. Based in Longview, you’ll support supply chain operations across the Pacific Northwest, collaborating with our Supply Chain and Senior Management Teams on high-impact initiatives. This role offers room to grow far beyond the title, with the chance to become a key player in a dynamic, award-winning environment.How to Apply
Submit your resume and a brief cover letter. Tell us how you’ve supported systems, resolved challenges, and driven results in the past.

JH Kelly

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