Coordinator Quality Assurance

Dycom Industries Logo
  • Automotive
  • FlexTime
  • FullTime
  • Seasonal
  • Shift
  • Weekends
  • Applications have closed

We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser’s local storage. This includes cookies necessary for the website’s operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website’s performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie PreferencesReject All Cookies Accept All CookiesSearch JobsSearch JobsJob Description Job Title: Coordinator Quality AssuranceJob Location (Short): Woodstock, GAWorkplace Type: FieldEmployment Type: HourlyDiscover a more connected careerThis is an exciting opportunity to join the Operations Team at UtiliQuest, LLC as a Coordinator Quality Assurance. UtiliQuest, LLC a leading provider of quality underground utility damage prevention for over three decades. With headquarters located in Alpharetta, Georgia just north of Atlanta, we have offices located in states including California, Indiana, Ohio and the Eastern US from Florida to New York with over 2,800 employees. Founded in 1998, UtiliQuest is a subsidiary of Dycom Industries, a leading provider of specialty contracting services to the telecommunications and infrastructure industry.Meet the teamOur Coordinator Quality Assurance plays a critical role in supporting our Operations partners in damage prevention and quality assurance initiatives. As a result, we hold ourselves to high standards and expectations. It is key that you are a self-motivated professional with strong work ethic, organizational and interpersonal skills, and are ready to add value to our team on day one.The Coordinator Quality Assurance reports directly to the Supervisor of Quality Assurance. In this role, the ideal candidate will be highly organized with the ability to prioritize multiple tasks, while focusing on quality and integrity in the Damage Investigation process. The Coordinator Quality Assurance objectively investigates utility damages and communicates findings to management. The Coordinator Quality Assurance improves quality in assigned areas by identifying and addressing field quality deficiencies resulting in fewer damagesConnecting you to great benefits

  • Weekly Paychecks
  • Paid Time Off, Parental Leave, and Holidays
  • Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • 401(k) w/ Company Match
  • Stock Purchase Plan
  • Education Reimbursement
  • Legal Insurance
  • Discounts on gym memberships, pet insurance, and much more!

What you’ll do

  • Collaborate with Operations partners to identify potential opportunities for damage prevention through the field audit process.
  • Identify at-risk Field Technicians who need additional training to prevent potential for damages.
  • Perform field audits for accuracy of marks and compliance with applicable state laws, regulations, and contractual obligations per client.
  • Correct the field risk findings and coach/mentor technicians.
  • Provide frequent and ongoing feedback to Field Check partners to improve quality results, reduce damages and ensure audit requests are being submitted with proper documentation.
  • Communicate audit and investigation findings with quality assurance and operations management, both verbally & in written format.
  • Effectively balance various job responsibilities while meeting daily productivity & efficiency standards, and completion deadlines.
  • Provide witness testimony in small claims and litigated cases when necessary.
  • Promote and maintain a strong safety culture and ensure quality standards are being met.
  • Promote a good working relationship with clients, excavators, regulators, employees, and the public.
  • Operate company vehicles in a safe manner and maintain a professional appearance.
  • Will support hands-on utility locate training and education in Damage Prevention
  • Remain current on existing and emerging learning methodologies and technologies
  • Ticket production and weekend work may be required, as needed
  • Completes other duties, as needed

What you’ll need

  • High School Diploma or GED equivalency
  • One (1) or more years of experience locating underground utilities and/or combination of related experience required
  • Two (2) or more years of experience locating underground utilities and/or combination of related experience preferred
  • Thorough understanding of utility locating procedures, marking standards and proficiency with locate equipment.
  • Ability to troubleshoot difficult locates and proficiently interpret all utility plats.
  • Demonstrated ability to appropriately coach and mentor technicians.
  • Apply critical thinking skills to understand problems, analyze facts and anticipate results to make decisions based on available information and meet deadlines.
  • Excellent verbal and written communication skills, including ability to communicate effectively with diverse individuals at all levels and areas within the organization
  • Proficiency in computer based technology and ability to learn new systems & software related to the role.
  • Ability to be flexible and adaptive in a fast-paced and dynamic work environment
  • Respond to emergency calls, as needed.
  • Proficient in the use of hand tools and equipment. (shovels, screw drivers, wrenches, and ped keys etc.)
  • Ability to carry 3-5 lb electronic locating equipment for extended periods of time; lifting objects up to 50 pounds or lifting in excess of 50 lbs with tool aids.

Physical abilities & exposures

  • Completes and maintains all training
  • Drive safely and follow company safe driving policies
  • Maintain punctuality and attendance at all shifts and training sessions
  • Perform work in all weather conditions, during normal and after hours
  • Regular use of hands and fingers to operate specialized equipment and tools
  • Reaching overhead above the shoulders and horizontally; bending at the waist; standing and or walking for extended periods of time
  • The employee must frequently lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, and ability to adjust focus.
  • Hearing and speaking to exchange information
  • The employee shall follow all safety rules at all times
  • Will need to have the ability to work a flexible schedule (some evenings and weekends) as needed

The wage range for Coordinator Quality Assurance is $22.00 – $26.00.Why work with us
Your career here is more than just a job – it’s your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.Building stronger solutions together
Our company is an equal-opportunity employer – we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Req Id: 3622×Cookie Consent ManagerWhen you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.Required CookiesThese cookies are required to use this website and can’t be turned off. DetailsRequired Cookies Provider Description Enabled
SAP as service providerWe use the following session cookies, which are all required to enable the website to function:

  • “route” is used for session stickiness
  • “careerSiteCompanyId” is used to send the request to the correct data center
  • “JSESSIONID” is placed on the visitor’s device during the session so the server can identify the visitor
  • “Load balancer cookie” (actual cookie name may vary) prevents a visitor from bouncing from one instance to another

Functional CookiesThese cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. DetailsFunctional Cookies Provider Description Enabled
VimeoVimeo is a video hosting, sharing, and services platform focused on the delivery of video. Opting out of Vimeo cookies will disable your ability to watch or interact with Vimeo videos.YouTubeYouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos.Advertising CookiesThese cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. DetailsAdvertising Cookies Provider Description Enabled
Google AnalyticsGoogle Analytics is a web analytics service offered by Google that tracks and reports website traffic.Google Tag ManagerGoogle Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more.Confirm My ChoicesReject All Cookies Accept All CookiesConnecting You To PossibilitiesIf you need assistance accessing the career page or otherwise applying for a position, please contact:

Dycom Industries