AVP Ambulatory Operations

Responsibilities General:

• Provide unified leadership over all Fred Hutch ambulatory clinic operations
• Ensure the delivery of high-quality, patient-centered care that is seamless across sites and disciplines
• Serve as strategic thought partner on clinic design, service line expansion, clinical research integration and access optimization
• Lead performance improvement initiatives focused on throughput, efficiency, clinical research, and patient access
• Act as a key thought partner to executive leadership on clinic design, workforce models, and strategies
• Ensure seamless patient flow between clinic services including, but not limited to blood draw, laboratory, exam, and infusion services
• Partner with service line to incorporate and operationalize growth plans and business development; growth plans to include integration of new areas of clinical research and expansion of existing clinical research portfolios across sites.
• Collaborate on the strategic planning and implementation of infrastructure, workflows, and financial models that facilitate clinical research activities within the clinic.

Financial:

• Manage budget, productivity, and resource allocation for clinic and service line operations
• Identify and implement opportunities to reduce operating costs without compromising quality of care or clinical research

People:

• Lead, mentor, and develop a team of clinic and service line leaders
• Foster strong partnerships with physician leaders, nursing leadership, research leadership, and cross-functional teams
• Champion a culture of service excellence, accountability, collaboration, and continuous improvement

Process:

• Standardize clinic workflows, scheduling models (in collaboration with AVP Intake), clinical research implementation, and operational protocols
• Establish and monitor KPIs to track performance, access, and patient satisfaction
• Knowledge of State, Federal, and Joint Commission regulations. Previous credentialing and management experience in a healthcare setting preferred
• Working knowledge of accreditation process and standards, health care and credentialing industry, regulatory and legal requirements, clinical research compliance and human subjects protection, and other national standards.
• Support business case development for capital planning and service expansion

Qualifications Required:

• Bachelor’s degree in healthcare related field
• 10+ years in healthcare operations
• 5+ years in oncology or specialty clinic leadership; experience in both day-to-day operations and strategic planning
• Previous experience in Radiation Oncology, Imaging and /or Procedures
• Leadership: Proven ability to lead large, cross-functional teams and manage in a matrixed environment
• Operational Excellence: Demonstrated success in implementing high-performance, scalable operations
• Strategic Acumen: Ability to connect daily operations to enterprise strategy and long-term planning
• Change Management: Skilled in leading organizational transformation and driving sustainable results

Preferred:

• Master’s degree in relevant field
• Knowledge of clinical research processes and their application in clinical operations
• Experience working in academic medical center

The annual base salary range for this position is from $181,543.00 to $302,556.00, and pay offered will be based on experience and qualifications.This position may be eligible for relocation assistance.This position may be eligible for a sign-on bonus.This position is not eligible for H-1B sponsorship at this time.Fred Hutchinson Cancer Center offers employees a designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks).Additional Information We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.

Fred Hutchinson Cancer Center