Guest Reception Representative

At Hilton Grand Vacations, our Guest Reception Representatives are more than greeters-they’re the heartbeat of our hospitality. You’ll be the first friendly face guests see, the voice that answers their call, and the person who makes every interaction feel effortless and welcoming. If you love connecting with people and thrive in a vibrant, team-oriented environment, this is your chance to shine.What You’ll Do

• Create a warm, inviting atmosphere for every guest-whether in person or over the phone.
• Keep things running smoothly by coordinating guest check-ins and ensuring accurate updates in our systems.
• Partner with Sales, Marketing, and Admin teams to make every guest experience seamless.
• Answer calls with confidence, resolve inquiries, and connect guests to the right team member.
• Be the go-to resource for guests, guiding them through forms and answering questions with ease.

Why You’ll Love It Here

• Culture that cares: We believe work should be fun, rewarding, and full of opportunities to grow.
• Benefits from Day One: Medical, Dental, Vision, 401(k), Paid Time Off, and more.
• Perks you’ll brag about: Tuition reimbursement, career advancement, and our Team Member Travel Program with amazing discounts.
• Competitive pay: Starting at $16/hour.

Work-life balance: Because your happiness matters as much as our guests’What We’re Looking For

• A people person who loves making others feel welcome, customer service oriented.
• Someone who’s quick to learn and comfortable with technology and clerical duties. Have a great eye for detail.
• A team player who thrives in a fast-paced, fun environment.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests’ vacation dreams to life.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Ready to be the face of a company that values you as much as our guests? Apply today and start your journey with Hilton Grand Vacations-where every day feels like a vacation!

Hilton Grand Vacations