Site Reliability Engineer

Role: Site Reliability Engineer

Duration: 12+ Months

Location: Raleigh, NC (Onsite, 5 days)

Primary Skill Required for the Role: Azure Infrastructure

Level Required for Primary Skill: Intermediate (3-5 years experience)

• Proven expertise in Site Reliability Engineering, with a background in software engineering, infrastructure, or operations.
• Hands-on experience with cloud platforms (e.g. Azure), operating systems (e.g. Linux RHEL7+, Windows 2019+), and networking fundamentals.
• Solid understanding of networking and storage technologies (e.g. NFS, SAN, NAS).
• Strong working knowledge of authentication and naming services (e.g. DNS, LDAP, Kerberos, Centrify).
• Proficiency in scripting and automation (e.g., Python, Go, Bash).
• Practical experience with infrastructure as code tools (e.g., Terraform, Ansible).
• Demonstrated ability to define and manage SLIs, SLOs, SLAs, and to systematically reduce TOIL.
• Ability to integrate with observability platforms to ensure system visibility.
• A metrics- and automation-driven mindset, with a strong focus on measurable reliability.
• Calm under pressure, especially during incidents and outages, with a structured approach to incident response and post-mortems.
• Strong collaboration and communication skills, with the ability to work across engineering and business teams.
• A proactive, ownership-driven attitude, always seeking opportunities to improve systems and processes.