Fully Remote Inbound Representative (Entry Level)

20Ten Holdings, Inc. Logo
20Ten Holdings, Inc.
  • Finance
  • FlexTime
  • FullTime
  • Applications have closed

Job Summary

We are seeking an enthusiastic and motivated Entry Level Sales Representative to join our dynamic team. This role offers an excellent opportunity for individuals interested in developing their sales and customer service skills. The ideal candidate will be responsible for engaging with clients, promoting our products and services, and providing exceptional support to ensure customer satisfaction. Prior experience is not required, as comprehensive training will be provided to help you succeed in this role.

Responsibilities

  • Engage with potential and existing clients through outbound calling and follow-up communications
  • Promote and explain products or services to prospective customers effectively
  • Assist customers by answering inquiries via phone, email, or chat, ensuring a positive experience
  • Maintain accurate records of customer interactions and data entry in our CRM system
  • Support client services by providing timely solutions and resolving issues efficiently
  • Handle cash transactions accurately when necessary
  • Utilize Microsoft Office tools for reporting and documentation purposes
  • Demonstrate excellent phone etiquette and communication skills during all interactions
  • Collaborate with team members to meet sales targets and improve overall customer support quality

Skills

  • Strong communication skills, both verbal and written, in English; bilingual abilities are a plus
  • Customer service experience, including call center or outbound calling background preferred
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer skills
  • Ability to handle data entry accurately with good typing speed (including analysis skills)
  • Excellent phone etiquette with a professional demeanor during customer interactions
  • Multilingual or bilingual capabilities are highly desirable to serve diverse client bases
  • Strong interpersonal skills with the ability to build rapport quickly
  • Basic cash handling skills and attention to detail in all transactions

This position provides a supportive environment for growth within the sales industry, emphasizing skill development in communication, client relations, and data management. We welcome motivated individuals eager to start their career in sales and customer support.

Job Type: Full-time

Pay: $65,000.00 – $75,000.00 per year

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote