PTC – Microsoft CE CRM Developer
Location: Harrisburg, PA
Salary: $80.00 USD Hourly – $85.00 USD Hourly
Description: Our client is currently seeking a PTC – Microsoft CE CRM Developer
Microsoft CE CRM Developer – Contract Role
**Remote w/ occasional onsite requirements**
Required Skills:
Experience in developing and configuring business applications within the MS Dynamics 365 CE CRM landscape – Required / 5 yrs
Experience configuring Dynamics 365 Customer Service functionality including Omnichannel, Unified Routing, etc. – Required / 3 yrs
Deep understanding of Dynamics 365 CE capabilities including Dynamics 365 Customer Service, including customization, configuration and user management –Required
Strong knowledge of Contact Center applications (e.g., Telephony & IVR based solutions), self-service web portals, and native mobile applications –Required
Adv. knowledge of Dynamics 365 CE functionalities and successful delivery of 2 Dynamics CE implementations for high volume contact centers –Required
Hands-on experience with integrating Dynamics 365 CE with back-office systems (e.g., ERP) and payment gateways – Required
Familiarity with Agile development methodologies –Required
Proficient in Microsoft Office 365 suite (Teams, Word, Excel, PowerPoint) and Microsoft ADO Testing ModuleRequired
Bachelor’s degree in business management or information systems. – Required
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