Human Resources Specialist

About The Company gategroup is a global leader in airline catering, hospitality, and food services, renowned for delivering high-quality culinary solutions to airlines, airports, and other hospitality sectors worldwide. With a rich history of innovation and excellence, gategroup focuses on providing tailored food and beverage services that meet the diverse needs of its clients. The company emphasizes sustainability, safety, and operational efficiency, ensuring that every meal served aligns with the highest standards of quality and customer satisfaction. gategroup’s extensive network spans multiple continents, making it a trusted partner in the aviation and hospitality industries, committed to creating memorable dining experiences for travelers around the globe.

About The Role The Human Resources Coordinator plays a vital role within gategroup’s HR team, supporting the organization’s talent management and employee engagement initiatives. This position involves delivering comprehensive new hire orientation, assisting with the development and implementation of HR programs, and maintaining accurate employee records. The HR Coordinator acts as a key point of contact for employees at all levels, providing guidance on company policies, benefits, and employment laws. The role requires a proactive, organized individual with excellent communication skills and the ability to manage multiple priorities in a fast-paced environment. The successful candidate will contribute to fostering a positive workplace culture, ensuring compliance with legal requirements, and supporting gategroup’s mission to deliver operational excellence through its people.

Qualifications Education:

• Two years of college education or equivalent preferred.

Work Experience

• Minimum of 2-4 years of experience in a human resources-related role.
• Experience in airline, transportation, hospitality, manufacturing, or food service environments is highly desirable.

Technical Skills: (Certifications, Licenses, and Registration)

• Strong knowledge of state and federal employment laws.
• Proficiency in relationship building, business partnering, and cross-functional collaboration.
• Experience with talent acquisition, data analysis, and project management.
• Ability to work independently, prioritize tasks, and manage multiple projects effectively.
• Expertise in EEO/Title VII compliance, including investigation and response to charges.
• Proficiency in MS Office applications such as Excel and PowerPoint.

Language / Communication Skills

• Excellent oral and written communication skills.
• Active listening skills and the ability to convey information clearly and professionally.

Responsibilities

• Deliver new hire orientation sessions and other training programs as needed to ensure new employees are well-informed and integrated into the company culture.
• Explain and clarify company policies, benefits, programs, and related information to employees and management.
• Assist in designing, developing, and implementing unit-specific HR programs, as well as enterprise-wide initiatives to support organizational goals.
• Maintain accurate and confidential employee personnel files, bulletin boards, recruiting trackers, exit interview logs, and attendance records.
• Ensure timely and accurate completion of weekly, monthly, and ad-hoc HR reports to facilitate data-driven decision-making.
• Support the HR team in achieving departmental and organizational objectives through effective results management.
• Participate in employee engagement activities and promote a positive workplace environment.
• Assist with recruitment processes, including screening resumes, scheduling interviews, and onboarding new hires.
• Ensure compliance with all applicable employment laws and regulations, including EEO and Title VII.
• Handle employee inquiries and provide guidance on HR policies and procedures.
• Support performance management initiatives and assist in employee development programs.

Benefits

• Paid time off
• 401k plan with company match
• Company-sponsored life insurance
• Medical, dental, and vision insurance plans
• Voluntary short-term and long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program (EAP)
• Commuter benefits
• Employee discounts on gategroup products and services
• Free hot, healthy meals for designated operational roles

Equal Opportunity

gategroup is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We do not discriminate against any individual based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected category under applicable law. All qualified applicants will receive consideration for employment and will be treated fairly throughout the hiring process. We believe that a diverse team enhances our innovation, customer service, and overall success. For further information regarding Equal Employment Opportunity, please visit the following URL: EEOC Guidelines.