Software Engineer- AI and Automation

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Cisco
Durham, NC, United States (Remote)
137000 - 200500 USD / Year
  • IT
  • FlexTime
  • FullTime
  • Applications have closed

Meet the Team * Join our diverse and inclusive Supply Chain IT team and be a part of one of the top Supply Chains in the world! * Our team is dedicated to delivering exceptional services, tools, platforms, and data that are essential for powering one of the top Supply Chains in the world. * At Cisco, we prioritize innovation and evolution to provide our Supply Chain team with a competitive advantage. This includes optimizing and automating business process systems, effectively applying cloud service providers, and developing innovative in-house solutions. * You’ll have the opportunity to join a dynamic, empowered, and collaborative team that values diverse perspectives and inclusive practices, all focused on building, supporting, and enhancing a seamless end-to-end Orchestrator system. * We believe that embracing diversity and fostering an inclusive environment are key to driving innovation and achieving success. Our team is committed to ensuring that everyone feels respected, valued, and empowered to contribute their unique ideas and experiences. What You’ll Do As a senior Software Engineer, you will have the responsibility of developing and delivering new capabilities using the latest technologies and processes. This includes actively coding, debugging, and reviewing with the team. You will collaborate with a team of skilled engineers and interact with business partners. Your specific responsibilities will include: * Lead the architecture and development of advanced in-app and role-based AI Agents, including comprehensive security, semantic, and agent training modules. * Lead the development of enterprise-level API frameworks for LLM prompt engineering and advanced intent recognition. * Design and implement advanced multi-agent protocols, standardizing communication, message formats, and transport mechanisms for cross-agent coordination. * Architect and deliver secure, high-performance data connectors for complex enterprise ecosystems (Oracle, SAP HANA, Snowflake, MongoDB). * Guide integration of AI agents with a range of external tools and services, setting technical direction for robust, scalable integration frameworks. * Oversee the implementation of sophisticated agentic frameworks (langraph, langchain, LLMs) to deliver high availability Ask/Respond capabilities across enterprise tech platforms. * Develop and maintain a robust, scalable Test Automation frameworks, based on Industry best practices and leveraging AI agents to automate both UI and backend test scenarios and enable full end to end test automation. * Exhibit excellent communication, interpersonal, and presentation skills. * Adapt and thrive in fast-changing, ambiguous environments, utilizing new technologies such as AI to optimize workflows and decision-making. Minimum Qualifications: We are seeking a talented professional with a strong academic background and substantial experience in the field. Ideal candidates will have: * A bachelor’s degree with at least 7 years of related experience, a master’s degree with 4 years of related experience, or a PhD with 1 year of related experience. * Advanced understanding of artificial intelligence concepts and proven familiarity with implementing AI techniques in practical applications, coupled with strong security proficiency. * Proficiency in MEAN stack, API management and application integration. * Experience in developing microservices using any of the following: Angular 2.0, GoLang, Python, Node JS, Restful Services. * Experience in developing enterprise scale Test Automation framework leveraging tools such as Selenium, PlayWright, Cypress and UiPath. * An excellent understanding of Agile and DevSecOps practices and toolsets. * proficiency in SQL, PL/SQL, and extensive hands-on experience with relational, in-memory, and NoSQL databases, including Oracle, Snowflake, and MongoDB. * A demonstrated ability to drive stakeholder engagement and foster a collaborative environment. * Ability to manage ambiguity, coupled with strong analytical thinking and an innovative mindset Preferred Qualifications: * Familiarity with cloud services such as Oracle Cloud, AWS, and Azure. * Experience with REACT, RPA technologies, Oracle, Mongo, Snowflake * Advanced prompt engineering skills * Experience with AI orchestration platforms * Knowledge of vector databases, retrieval-augmented generation (RAG), or semantic search * Certifications in Java, DB, Cloud, AWS and AI/ML. #WeAreCisco (This is the Standard and cannot be changed) #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era — and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $137,000.00 to $200,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate’s hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan. For Quota-based Incentive Pay, Cisco Typically Pays As Follows

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;
  • 1% of incentive target for each 1% of attainment between 75% and 100%; and
  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area $165,000.00 – $277,600.00

Non-Metro New York State & Washington State $146,700.00 – $247,000.00

  • For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
  • Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
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