Data Center Operations Technician
Our client, a leading financial services company, is hiring aData Center Operations Technician on a contract basis.
Job ID: 83826
Work Location:
Carteret, NJ
Summary:
Provides technical support to engineers and scientists in areas such as production, operations, maintenance, safety, testing, process improvement or product development.
Uses schematics, diagrams, written and verbal descriptions or defined plans to perform testing and troubleshooting on electronic or mechanical components, equipment or systems.
Gathers, maintains, formats, compiles, and manipulates technical data using established formulae and procedures, and performs detailed mathematical calculations.
Responsibilities:
- Under direct supervision, supports network operations engineers in the management of a public and/or private network such as Internet protocol (IP) networks, wide area networks (WANs), and public switched telephone networks.
- Under direct supervision, Installs, monitors, maintains, upgrades and supports network communications systems to provide maximum performance and availability following established policies and procedures.
- Under direct supervision, collects and monitors network traffic data to support capacity planning, routing, switching and load balancing, and supports the day-to-day provisioning and maintenance of network services.
Education required:
Associate degree or Certificate in Computer Science, MIS or other related discipline, or equivalent work experience in Data Center, Network or Computer Operations.
Core Skills & Requirements:
- Functional knowledge: Has developed proficiency in a range of processes or procedures through job-related training and considerable on the job experience.
- Business expertise: Applies experience and skills to complete assigned work within own area of expertise.
- Leadership: Acts as an informal resource for colleagues with less experience.
- Problem solving: Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments.
- Impact: Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines as described by supervisor.
- Interpersonal skills: Exchanges straightforward information, asks questions and checks for understanding.
Technical Skills & Requirements:
- Planning & Coordination: Solicits advice from senior associates and/or manager on successful approaches to manage responsibilities and obstacles.
- Plans own time and resources appropriately and in advance.
- Prioritizes own work to ensure successful completion; minimizes time spent on unnecessary administrative activities.
- Technical Knowledge/Proficiency: Develops basic understanding of technical discipline, answering basic questions pertaining to a specific area of expertise.
- Seeks opportunities to build functional skills and technical expertise; gathers feedback from senior associates.
- Applies basic functional and technical knowledge, in addition to organizational and IT standards, techniques, and procedures when completing work.
- Troubleshooting/Technical Support: Documents basic problems and the steps necessary to implement the solution.
- Apply basic solutions to problems. Collect information to analyze basic problems and identify their origin.
- Asset Management: Completes responsibilities to procure and distribute technology assets, following standard policies and procedures.
- End-user Customer Support: Begins to develop rapport and relationships with customers by actively listening, resolving issues, recognizing when customers are dissatisfied, and ensuring needs have been addressed.
Pay Rate: $23- $26 /hour W2