Director of Quality Engineering – Only Locals to Chicago, IL

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Dminds Solutions Inc.
Chicago, IL, United States
  • Environmental
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Job Title: Director of Quality Engineering

Location: Chicago, IL

Need Only Local Candidates – In Person interview required

***Only W2 Candidates***

Position Summary

We are seeking an experienced and visionary Director of Quality Engineering to lead and drive the quality assurance and testing strategy across Gallagher s technology platforms. This role will be responsible for establishing and scaling quality engineering practices, ensuring the delivery of high-quality software solutions, and fostering a culture of continuous improvement. The ideal candidate will have a strong background in quality engineering, test automation, and leadership, with a passion for innovation and operational excellence.

Key Responsibilities

  • Strategic Leadership:

  • Define and execute the overall quality engineering strategy, aligning with organizational goals and technology roadmaps.

  • Establish and enforce quality standards, processes, and best practices across all technology teams.

  • Drive a culture of quality and accountability throughout the software development lifecycle (SDLC).

  • Team Leadership & Development:

  • Lead, mentor, and grow a high-performing team of quality engineers, managers, and automation specialists.

  • Foster a collaborative and inclusive team environment that encourages innovation and professional growth.

  • Identify skill gaps and provide training opportunities to ensure the team stays current with emerging technologies and methodologies.

  • Quality Assurance & Automation:

  • Oversee the design, development, and implementation of test automation frameworks and tools.

  • Ensure comprehensive test coverage, including functional, performance, security, and regression testing.

  • Drive the adoption of continuous testing practices within CI/CD pipelines to enable faster and more reliable software delivery.

  • Collaboration & Stakeholder Engagement:

  • Partner with product management, development, and operations teams to ensure quality is embedded in every phase of the SDLC.

  • Collaborate with business stakeholders to understand requirements and ensure alignment with quality objectives.

  • Act as a key advocate for quality engineering within the organization, influencing decision-making and driving change.

  • Metrics & Reporting:

  • Define and track key performance indicators (KPIs) to measure the effectiveness of quality engineering efforts.

  • Provide regular updates to senior leadership on quality metrics, risks, and improvement initiatives.

  • Use data-driven insights to identify areas for improvement and implement corrective actions.

  • Innovation & Continuous Improvement:

  • Stay abreast of industry trends, tools, and technologies to ensure Gallagher remains at the forefront of quality engineering.

  • Drive initiatives to improve efficiency, reduce defects, and enhance the overall customer experience.

  • Champion the use of AI/ML and other advanced technologies to optimize testing processes.

Qualifications

  • Education:

  • Bachelor s or Master s degree in Computer Science, Software Engineering, or a related field.

  • Experience:

  • 10 years of experience in quality engineering, with at least 5 years in a leadership role.

  • Proven track record of leading large-scale quality engineering initiatives in complex, enterprise environments.

  • Experience with test automation tools and frameworks (e.g., Selenium, Appium, TestNG, JUnit, Cypress).

  • Technical Skills:

  • Strong knowledge of software testing methodologies, tools, and best practices.

  • Hands-on experience with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI/CD, Azure DevOps).

  • Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud Platform) and microservices architectures.

  • Experience with performance testing tools (e.g., JMeter, LoadRunner) and security testing practices.

  • Soft Skills:

  • Exceptional leadership and team-building skills, with the ability to inspire and motivate others.

  • Strong problem-solving and analytical skills, with a focus on delivering results.

  • Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.

Preferred Qualifications

  • Certifications in quality engineering or testing (e.g., ISTQB, Certified Software Quality Engineer).
  • Experience with AI/ML-driven testing tools and methodologies.
  • Knowledge of regulatory compliance and standards (e.g., SOC 2, ISO 27001).
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