CHIME Foundation Success Specialist
Company Description
The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving senior digital health leaders. CHIME has over 5,000 members in 56 countries and two U.S. territories, and collaborates with over 150 healthcare IT businesses and professional services firms. CHIME and its three associations provide an interactive, trusted environment for senior industry leaders to collaborate, exchange best practices, address professional development needs, and advocate for the effective use of information management to improve health and care in their communities. CHIME’s members include chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs), and other senior healthcare leaders.
Role Description
This is a full-time remote role for a CHIME Foundation Success Specialist. The CHIME Foundation Success Specialist will be responsible for supporting the needs and expectations of CHIME Foundation firm members, building and maintaining relationships with our members, and ensuring their success. Daily tasks include managing member communications, coordinating activities, facilitating meetings, providing guidance and support, and tracking and reporting on engagement. The role also involves collaborating with internal teams to enhance CHIME Foundation member experience and drive overall satisfaction.
Qualifications
- Experience in Relationship Management, Client Success, and Customer Service skills
- Strong Communication, Presentation, and Interpersonal skills
- Project Management skills
- Ability to work independently and remotely
- Experience in associations within the healthcare industry is a plus
- Bachelor’s degree in Business, Communications, Healthcare Management, or related field