Rehabilitation Program Manager II
Agency Dept of Health and Human ServicesDivision Vocational RehabilitationJob Classification Title Rehabilitation Program Manager II (NS)Position Number 60055239Grade NC19About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.Description of Work The Director, NC Assistive Technology Program provides overall leadership and direction for the North Carolina Assistive Technology Program (NCATP), a state and federally funded initiative that delivers assistive technology services across North Carolina to individuals of all ages and abilities. The position oversees staff in 10 locations statewide and ensures effective coordination of program goals, compliance with funding requirements, and alignment with the mission of the Federal 21st Century Assistive Technology Act.NCATP leads North Carolina’s efforts to expand access to assistive technology through device demonstrations, short-term equipment loans, and the reutilization of assistive technology devices. The position plays a critical role in guiding strategic planning, service delivery, and partnerships to enhance program impact statewide.Job Responsibilities: – Provide statewide leadership and strategic direction for the North Carolina Assistive Technology Program to ensure consistent, high-quality service delivery across all centers.- Oversee operations of nine full-service NCATP centers and manage staff across multiple locations.- Administer state and federal budgets, grants, and contracts in accordance with applicable regulations and fiscal accountability standards.- Supervise and support program staff, ensuring effective performance management, professional development, and compliance with HR policies.- Direct program planning, evaluation, and continuous improvement initiatives to strengthen service outcomes and statewide impact.- Represent NCATP through presentations, stakeholder meetings, and technical assistance to agencies, partners, and community organizations.- Collaborate with state, federal, and community partners to advance the goals of the 21st Century Assistive Technology Act.- Perform other related duties as assigned to support the mission and operations of the program.Knowledge Skills and Abilities/Management Preferences**This is an Internal Posting open ONLY for current DHHS employees, current DHHS temporary employees, and eligible RIF Candidates from NC State Government**Salary Range: $64,621.00 – $113,088.00Recruitment Range: $64,621.00 – $102,376.00Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.The following Management Preferences are not required, but applicants that possess these skills are preferred:Experience in and knowledge of assistive technology devices, services and delivery.Direct experience working with people with disabilities, aging, or experiencing medical limitations.Experience in providing effective communication in written and oral environments. Previous management and supervision experience required.**Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours**Posting closes at 11:59 p.m. the night before the end date.About Division of Employment and Independence for People with Disabilities (EIPD):The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: .Compensation and Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for .Supplemental Contact Information:The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: .DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.In accordance with the Governor’s , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the “Work Experience” section of the application to support your answers.If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.Applicants may be subject to a criminal background check. All candidates selected for positions considered “Positions of Trust” will be subject to a criminal background check.Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are “Under Review” and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.For a list of organizations that perform this specialized service, please visit the NACES membership website at .Degree/College Credit VerificationDegrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.Veterans’ and National Guard PreferenceApplicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of their DD 256 or NGB 22, along with the state application.ADA AccommodationsConsistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.CONTACT INFORMATION: If there are any questions about this posting, please contact Talent Acquisition at . Resumes will not be accepted in lieu of completing this application.Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See for details.Master’s degree in rehabilitation counseling, counseling, or a closely related human services field from an appropriately accredited institution and four years of experience in a rehabilitation service program or closely related area including one year of supervisory experience;ORCurrent certification as a Certified Rehabilitation Counselor by the Commission on Rehabilitation Counselor Certification (CRCC) and four years of experience in a rehabilitation service program or closely related area including one year of supervisory experience;ORan equivalent combination of education and experience.EEO StatementThe State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.Recruiter: Carole Cox-CarrollRecruiter Email:
State of North Carolina