Operations Coordinator (Field Inspector)
Element Vacation HomesCOMPANY OVERVIEW: Element Vacation Homes is a Central Florida property management company specializing in larger high-quality short-term vacation home rentals. Formed in late 2020 with an emphasis on happy owners and happy guests.POSITION SUMMARY: Element Vacation Homes is currently seeking a detail-oriented Operations Coordinator to join our team. Our systems are pretty good but we need you to make them even better. This position wears many hats including:> Housekeeping: Uphold our commitment to pristine properties. Inspect and motivate our housekeeping vendors to consistently deliver top-tier results.> Maintenance: Ensure our spectacular properties remain functional and up to the mark.> Staging & Property Readiness: Go beyond just cleanliness. Set the stage for an experience akin to an Architectural Digest photoshoot.This is a pivotal ground floor role within our organization and therefore we are only seeking passionate, hardworking rock stars to apply.RESPONSIBILITIES: Primarily field-based, you’ll spend most of your day out in the field, taking great care of our homes * Complete ownership of overall condition of properties * Fair warning: our standards are pretty high
- Conduct meticulous arrivals and departure inspections
- Proper reporting/ logging of all pertinent information
- Keep properties showcase-ready: from staging to mechanical functionality
- Ensuring all electronics, arcades, appliances, and other amenities are in proper working order — our properties have lots of moving parts!
- Inventory, seasonal clean & maintenance tasks
- Ensure VIP, owner, media, and special bookings are beyond guest expectations upon arrival
- Onboarding new properties into program including creating initial punch list, accepting deliveries, assembly tasks, staging, and other logistical tasks ensuring all deadlines are kept
- Execute concierge duties, enhancing guest experiences
- Foster robust relationships with vendors
- Participate in after-hour managerial duties and attend scheduled meetings
- Assist in handling rare emergencies and guests’ issues as they arise, ensuring swift and effective resolutions
- Additional projects as requested
QUALIFICATIONS: Vacation rental/ hotel experience (preferred) — ideal candidates will possess familiarity of the vacation rental industryBasic maintenance abilities including using tools for repairs, troubleshooting, and general upkeepTeam player — this is a startup, we all wear many hatsReliable transportation & flexible schedule including holidaysAbility to lift up to 50 lbsCOMPENSATION & BENEFITS: Annual Salary: $45,000 to $55,000 based on experience and achievementBenefits:
- Competitive salary
- Generous vacation policy — after all, we’re in the vacation business!
- Casual Dress
- Mac Workstation
- Happy Hours
- Paid Day off on your birthday for quarterly volunteer work
- Universal Annual Pass
- Fun work environment
We are hiring multiple candidates for this role.
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