Customer Service Representative – State Farm Agent Team Member

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State Farm
Denver, COLORADO, United States
60000 - 75000 USD / Year
  • Environmental
  • FullTime
  • Applications have closed

Benefits:

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Customer Service Representative — InsuranceDenver, CO | Full-Time
Competitive Pay Performance Bonuses | Licensing Support AvailableProvide Outstanding Service. Grow Professionally. Build a Career with Purpose.Are you someone who genuinely enjoys helping others and thrives in a supportive, professional environment? Are you looking for a career that combines meaningful client service with long-term growth opportunities?We’re seeking a Customer Service Representative to join our team and serve as a key point of contact for our insurance clients. In this role, you’ll assist with policy servicing, claims support, and day-to-day client communication. You’ll also have the opportunity to identify additional coverage needs from within our existing client base—providing well-rounded protection and peace of mind.This is an excellent opportunity for someone who is service-oriented, organized, and eager to grow their career in the insurance industry.Key Responsibilities:

  • Respond to client inquiries via phone, email, and in person with professionalism and care

  • Assist with policy updates, changes, billing questions, and claims-related follow-up

  • Maintain accurate records and ensure client information is kept up to date

  • Identify opportunities to improve client protection by offering additional coverage options

  • Work closely with licensed team members to ensure a seamless and supportive client experience

  • Expand into additional sales support duties over time, based on performance and interest

What We’re Looking For:

  • Strong verbal and written communication skills

  • A customer-first mindset with attention to detail and problem-solving ability

  • Ability to manage multiple tasks and remain organized in a fast-paced environment

  • Previous customer service experience preferred (insurance background a plus)

  • Willingness to engage in product conversations and identify client needs with confidence

Licensing Requirements: This role requires active Property & Casualty and Life & Health insurance licenses.
If you’re not currently licensed, you must be willing and able to obtain them within a specified timeframe.
Licensing assistance may be provided to qualified candidates. Employment is contingent upon obtaining the required licenses.Why Join Our Team?

  • Competitive hourly compensation performance-based bonuses

  • Paid training and licensing support

  • Career advancement into sales or account management roles

  • A positive, team-oriented agency culture

  • The opportunity to make a meaningful impact by helping clients feel protected and supported

Ready to take the next step?Apply now and start building a career where exceptional service leads to lasting opportunity.

State Farm

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