Account & Relationship Management Executive

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Hybrid role out of any of our office locations. Preferred candidate will be located in EST or CST.

As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization’s products and services, driving revenue and ensuring high customer satisfaction.

Responsibilities:

  • Develop in-depth relationships with key decision-makers in assigned accounts.

  • Conduct thorough needs analysis to align products/services to customer requirements.

  • Negotiate terms and close sales with a high degree of authority.

  • Develop and implement targeted sales strategies.

  • Track and analyze sales performance metrics and tailor strategies accordingly.

  • Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.

  • Provide detailed and accurate sales forecasts.

  • Support clients during the implementation of products/services.

  • Resolve complex customer issues promptly and effectively.

  • Identify opportunities for upselling and cross-selling within the account portfolio.

Skills:

  • 3 years’ experience in media/advertising sales within the Healthcare and/or Publishing markets.

  • Communication: Excellent verbal and written communication skills.

  • Negotiation: Strong negotiation skills for setting terms and closing deals.

  • Product Knowledge: Solid understanding of the organization’s products or services.

  • Sales Strategy: Ability to design and implement targeted sales strategies.

  • CRM Expertise: Advanced use of Salesforce for account management.

  • Problem-Solving: High proficiency in resolving complex customer issues.

  • Analytical Skills: Strong analytical skills for tracking and adapting sales performance.

  • Relationship Building: Exceptional ability to build and maintain long-term client relationships.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $95,560 – $133,750

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.