Account & Relationship Management Executive
Hybrid role out of any of our office locations. Preferred candidate will be located in EST or CST.
As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization’s products and services, driving revenue and ensuring high customer satisfaction.
Responsibilities:
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Develop in-depth relationships with key decision-makers in assigned accounts.
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Conduct thorough needs analysis to align products/services to customer requirements.
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Negotiate terms and close sales with a high degree of authority.
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Develop and implement targeted sales strategies.
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Track and analyze sales performance metrics and tailor strategies accordingly.
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Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
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Provide detailed and accurate sales forecasts.
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Support clients during the implementation of products/services.
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Resolve complex customer issues promptly and effectively.
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Identify opportunities for upselling and cross-selling within the account portfolio.
Skills:
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3 years’ experience in media/advertising sales within the Healthcare and/or Publishing markets.
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Communication: Excellent verbal and written communication skills.
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Negotiation: Strong negotiation skills for setting terms and closing deals.
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Product Knowledge: Solid understanding of the organization’s products or services.
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Sales Strategy: Ability to design and implement targeted sales strategies.
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CRM Expertise: Advanced use of Salesforce for account management.
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Problem-Solving: High proficiency in resolving complex customer issues.
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Analytical Skills: Strong analytical skills for tracking and adapting sales performance.
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Relationship Building: Exceptional ability to build and maintain long-term client relationships.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $95,560 – $133,750
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.