Technical Writer (product-based or SaaS company)
Required Qualifications:
- 8 12 years of experience in technical writing, preferably in a product-based or SaaS company.
- Proven experience creating onboarding documentation and user guides for cross-functional teams.
- Strong ability to quickly grasp complex technical concepts and make them easily understandable.
- Excellent written and verbal communication skills.
- Proficient in tools such as:
o Confluence, Notion, or similar documentation platforms
o Markdown, HTML/CSS (a plus)
o Adobe FrameMaker, MadCap Flare, or similar (optional but useful)
o Version control systems like Git (basic understanding)
- Experience working in Agile/Scrum environments.
- Strong attention to detail and a commitment to quality.
Preferred Qualifications:
- Background or certification in Computer Science, Engineering, or related field.
- Experience working with enterprise-grade software and internal tooling.
- Exposure to API documentation, system diagrams, or developer-focused content is a plus.