Customer Care Representative Onsite
Are you passionate about helping others and ready to make a difference in people’s lives? SynergenX Health is seeking Full-Time Inbound Customer Care Representatives to join our team! This role focuses on weight loss and clinical care, providing meaningful work in a supportive and dynamic environment.
We offer paid training and the opportunity to grow within a company that values both its employees and patients.
Why Join Us?
-
Meaningful Work — Help patients on their weight loss journey.
-
Competitive Pay & Benefits — $20/hour, health, dental & vision insurance, 401K with match, paid time off, tuition reimbursement, employee discounts, and more.
-
Career Growth — Professional development and advancement opportunities.
-
Supportive Team — Work alongside a collaborative and dedicated staff.
Schedule:
-
Friday–Saturday 11:00 PM — 07:00 AM
-
Two weeks of paid on-site training required (flexible daytime hours).
Responsibilities:
-
Answer incoming calls and messages promptly and professionally.
-
Schedule patient appointments in the EHR system.
-
Handle inquiries, complaints, and routing with accuracy and care.
-
Document all communications in the CRM platform.
-
Provide excellent customer service and support administrative tasks as needed.
Qualifications:
-
High School Diploma or GED.
-
1+ year of high-volume call center experience.
-
Experience with CRM or EHR software (minimum one year).
-
Strong communication skills, attention to detail, and ability to multitask.
-
Professional demeanor, positive attitude, and good judgment.
-
Must pass a routine criminal background check.
Benefits:
-
Medical, Dental, & Vision Insurance
-
Short/Long-Term Disability & $50K Life Insurance Policy
-
401K with up to 5% match
-
Paid Time Off with annual increases
-
6 paid holidays off
-
Tuition reimbursement (after 6 months FT)
-
Employee service discounts (for you + one)
Ready to make a difference? Apply today to join SynergenX Health and help us provide exceptional care to our patients!