Required Qualifications / Skills
- Bachelor s degree in electrical engineering, Computer Science, Telecommunications, or related field.
- 15 years in voice / telecom engineering, with at least 10 years in a leadership role.
- Deep hands-on experience with MetaSwitch (switching, feature server, provisioning, interconnect).
- Strong experience with BroadWorks / BroadSoft or equivalent UC / switching platforms.
- Solid understanding of SS7, SIP, RTP, codec interworking, QoS, signaling protocols.
- Experience with Session Border Controllers (SBCs), interconnect, SIP trunking, interworking gateways.
- Experience in migrations or greenfield deployments is a plus.
- Strong leadership, vendor management, and communication skills.
- Ability to manage operations, outages, and escalations.
- Planning, budgeting, documentation, process orientation.
- Familiarity with emergency services (911 / NG9-1-1), regulatory compliances.
- Willingness to be on-call or handle critical issues after hours, as needed.
- Carrier Network Architecture: Deep understanding of Class 4 & 5 switching, routing, and call signaling (SIP, SS7, ISUP, SIP-I).
- VoIP and TDM Interconnects & Peering: Knowledge of SBCs, Media Gateways, Softswitches.
- Traffic Management: Experience with Least Cost Routing (LCR), QoS, traffic optimization.
- Number Portability, CNAM & ENUM: Understanding of numbering plans and local/national routing databases.
- OSS/BSS Systems: Familiarity with operational systems for provisioning, mediation, billing, and fault management.
- Network Security: Awareness of fraud management, Fraud prevention, SIP security, and firewall/NAT traversal.
- Cloud & Virtualization: Exposure to NFV, SBC virtualization, and cloud-based carrier platforms is increasingly valuable.
- Exposure to international voice termination, wholesale VoIP, or carrier interconnect management.
Preferred / Nice-to-Have
- Experience with cloud voice / microservices / containerization of telecom functions.
- Experience integrating with IMS / 5G / VoLTE / VoWiFi.
- Prior exposure to hybrid switch / UC architectures (legacy cloud).
- Experience managing distributed teams or multi-site operations.
