Principal Product Manager

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective.Help us challenge assumptions, uncover bias, and remove barriers—because progress starts with fresh ideas. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.Job Summary Designs, develops and manages the lifecycle of a product or group of products from concept to launch to end of life. Translates market opportunities and customer demand into viable products and services that differentiate Equinix in the market. Sets the vision and strategy for their product ensuring it is competitively positioned and customer-centric. Manages the product roadmap including features, upgrades and maintenance of the product or product line. Works cross functionally with user experience, engineering, operations, solution architects, marketing and others to design, build and launch new products and/or product features.Responsibilities Product Lifecycle ManagementDefines, develops and manages the contract lifecycle of a product from concept to launch to end of lifeProduct Strategy, Vision and RoadmapGathers, documents, designs and tests the best possible customer experience and incorporates the voice of the customer into the product roadmapInvolves engineers, designers and others to create a shared vision and clear goals for the product, including a well-defined product roadmapIntegrates insights from usability studies and other research to improve user experience and refine the product roadmapMarket, Competitive and Customer AnalysisIdentifies competitive and alternative offerings in the market and assesses their strengths and weaknesses to develop a strategy for winning against the competitionConducts market demand analysis to help guide strategic direction related to new exchange providers, new data center locations and new capabilitiesBusiness Case DevelopmentCreates and collaborates on the financial business models, conducts compelling business opportunity reviews with the executive leadership teamProduct PerformanceUses tools and data analytics products to draw insights from usage and inform product improvementsCross Functional CollaborationEffectively maintains and utilizes relationships with key stakeholders throughout the companyEnsures alignment in cross-functional prioritiesNew Partner Identification and EngagementIdentifies, vets and recommends partners to enhance the productBacklog PrioritizationCreates and prioritizes backlogs, working regularly with the team to refine and add detail where neededCollaborates closely with technology teams to provide clear direction on Agile product backlog, epic and user story requirements, and feature deliveryTest Case Definition and UAT CoordinationParticipates in UAT post enablement team testingStakeholder ManagementManages stakeholder expectations within and/or across functionsIdentifies and proactively includes correct stakeholders and communications effectivelyUnderstands stakeholder needs and builds effective relationshipsUtilizes effective methods of communication with stakeholders, varying approach accordinglyQualifications 10+ years of relevant experience preferredBachelor’s degree preferred5+ years of Contract lifecycle experience preferredThe targeted pay range for this position in the following location is / locations are:United States – Dallas Infomart Office DAI : 155,000 – 233,000 USD / AnnualCanada – Toronto Office TRO : 154,000 – 232,000 CAD / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.Equinix BenefitsAs an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees. US Benefits: – Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. – Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. – Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: – Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. – Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). – Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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