Software Development Engineer IV

Job Title: (CCM) Developer – FSRVJP000xxxx
Number of Positions: 4
Assignment Type: ~11-month contract to hire
Location: Omaha, Stafford TX (aligned with division), Alpharetta, BHAbout the Role:
We seek a skilled and experienced Customer Communications Management (CCM) Developer to join our team. As a CCM Developer, you will be responsible for designing, developing, and implementing solutions using CCM applications such as, Quadient and Exstream. Your role will involve working closely with cross-functional teams to enhance customer communication processes and ensure the delivery of personalized and engaging communications.Key Responsibilities:

• Solution Development: Design, develop, and maintain CCM solutions using Quadient or Exstream applications to meet business requirements.
• Data Transformation: Perform data transformation tasks, including but not limited to, data mapping, XML parsing, and mid-level SQL operations to extract, manipulate, and format data for use in customer communications.
• Template Design: Create and modify templates and layouts for customer communications, ensuring consistency and compliance with branding guidelines.
• Integration: Collaborate with IT teams to integrate CCM applications with other systems and databases for seamless data exchange.
• Quality Assurance: Conduct thorough testing and debugging of CCM solutions to ensure the accuracy and reliability of customer communications.
• Documentation: Maintain detailed documentation of CCM configurations, templates, and processes.
• Collaboration: Work closely with business stakeholders and end-users to gather requirements and provide technical expertise to improve customer communication strategies.
• Training: Provide training and support to end-users on CCM applications and best practices.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in developing CCM solutions using Quadient or Exstream.
• Strong knowledge of SQL for data manipulation and retrieval.
• Proficiency in XML and data transformation.
• Familiarity with Microsoft Word for template design and document generation.
• Excellent problem-solving skills and attention to detail.
• Effective communication and teamwork abilities.
• Ability to work independently and meet project deadlines.

Preferred Skills:

• Experience with other CCM tools or platforms.
• Knowledge of scripting languages (e.g., JavaScript, VBScript).
• Understanding of document composition and variable data printing.

TalentBurst