Design Research & Analytics Specialist/UX Research & Data Analyst

We are seeking a skilled User Research and Data Analyst to help drive user-centered insights across our products and services. This contract role combines research expertise with data analysis skills to inform product design, enhance user experiences, and support strategic decision-making.

The ideal candidate is adept at both qualitative and quantitative research, capable of synthesizing complex data into actionable recommendations, and comfortable collaborating with cross-functional teams in a fast-paced environment.
<>Required Qualifications

• Bachelor s or Master s degree in Human-Computer Interaction (HCI), Psychology, Sociology, Data Science, Human Factors, or related field.
• 3 years of experience in user research and data analysis.
• Proficiency with research and statistical tools such as SPSS, SAS, R, Python, NVivo, Excel, or similar.
• Strong knowledge of research methodologies, both qualitative and quantitative.
• Exceptional analytical and statistical skills, with the ability to generate actionable insights from complex data.
• Experience producing UX deliverables like personas, journey maps, and empathy maps.
• Excellent communication and presentation skills, with the ability to convey complex information to diverse audiences.
• Ability to work independently and manage multiple projects in a fast-paced, deadline-driven environment.

<>Key Responsibilities

• Conduct user research via interviews, surveys, usability testing, and field studies.
• Analyze user data using tools like SPSS, R, Python, NVivo, Excel, etc.
• Create UX deliverables such as personas, journey maps, and empathy maps.
• Present insights to stakeholders and collaborate with cross-functional teams.
• Advocate for user-centered design principles and continuously improve research processes.