Jira Administrator

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Cynet Systems
Santa Clara, CA, United States
  • Services
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We are looking forJira Administrator for our client in Santa Clara, CA

Job Title: Jira Administrator

Job Location: Santa Clara, CA

Job Type: Contract

Job Description:

Pay Range: $40hr – $44hr

  • Configure, administer, and maintainAtlassiantools (Jira, Confluence, Bitbucket), ensuring performance, security, and scalability, and integrating with enterprise applications like ServiceNow.
  • Develop and manage custom workflows, dashboards, and marketplace integrations to support collaboration, reporting, and automation; provide user training and support.
  • Design, build, and maintain BI dashboards and data pipelines by extracting and integrating data fromAtlassian, ServiceNow, and other sources, ensuring secure and efficient data transfer and access.
  • Architect scalable data lake and ETL solutions (using Python, Talend, Informatica, Airflow, AWS, Azure, or Google Cloud Platform) for analytics and machine learning, optimizing for data quality and compliance.
  • Collaborate with IT, business, and project teams to gather requirements, deliver analytics solutions, troubleshoot issues, and mentor users on best practices.
  • Lead the troubleshooting, upgrade, and maintenance processes to ensure high availability and data integrity across platforms.
  • Recommend, implement, and manage automation solutions for ITSM, DevOps, and reporting activities, streamlining cross-platform integrations and workflows.
  • 5-7+ years ofAtlassianadministration experience (Jira, Confluence, Bitbucket, Jira Align), including customization, workflow design, and integrations.
  • Strong background in extracting, reporting, and automating workflows with ServiceNow (ITSM).
  • Advanced skills in BI and data visualization with Power BI or similar tools; building cross-source dashboards and reports.
  • Hands-on experience with ETL tools (Talend, Informatica, Airflow, SSIS), strong SQL, and scripting (Python, Shell) for data integration.
  • Proven ability to architect, build, and manage cloud-based data lakes (AWS, Azure, Google Cloud Platform), including ingestion, modeling, and governance.
  • Familiarity with big data technologies (Spark, Hadoop) and API-based integrations, including automation scripting and connector solutions.
  • Strong commitment to data quality, troubleshooting, effective communication, end-user training, and relevant education/certifications (B.S. or equivalent experience;Atlassian, BI, or data engineering certifications a plus).
  • Atlassianplatform expertise(administration + customization).
  • ServiceNow/ITSM integration skills.
  • Data engineering and BI know-how(ETL, SQL, Power BI, cloud data lakes).
  • Automation mindsetto streamline IT and DevOps workflows.
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