HVAC Dispatch Coordinator

Strada Electric & Security Logo
Strada Electric & Security
Winter Park, ORANGE COUNTY, United States
  • Production
  • FullTime
  • Applications have closed

Job Description HVAC Dispatch Coordinator Location Winter Park, FL :

Job Summary:

The AC Dispatch Coordinator will coordinate and schedule drivers for pick-up and delivery in a safe, efficient, and timely manner.

Supervisory Responsibilities:

  • None.

Duties/Responsibilities:

  • Schedules or dispatches workers, work crews, equipment, or service vehicles to appropriate locations, according to customers request, specifications, or needs.
  • Oversees equipment availability; assigns drivers, trucks, and extra drivers when needed.
  • Consolidates orders into truckloads for specific destinations.
  • Monitors personnel or equipment location to coordinate service and schedules
  • Anticipates weather complications along routes and at the drivers’ destinations; communicates delays and route changes as necessary.
  • Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.
  • Maintains and reviews billing and operation records; monitors daily logs for errors and/or compliance violations.
  • Monitors drivers’ working hours to ensure compliance with federal and state laws and regulations.
  • Oversees maintenance and repair schedules for vehicles.
  • Verifies and dispatches or transports product and service orders and requests, prior to dispatching, ensuring adherence to any special instructions.
  • Communicates with the appropriate departments and personnel in order to track packages and to modify any instructions for delivery.
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Customer Service
  • Strong organizational skills to prepare and assign routes.
  • Strong leadership skills to ensure drivers’ compliance with direction and assignments.
  • Basic understanding of geographical area and mapping programs to facilitate efficient routing.
  • Proficient with or able to quickly learn dispatch and recordkeeping systems.
  • Ability to work at a fast pace and under pressure.
  • Thorough understanding of shipping industry.

Education and Experience:

  • High school diploma or equivalent required; Associate degree in Transportation, Logistics, or related field preferred.
  • At least three years of related experience and execution of similar duties in warehouse/freight operations required.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

BENEFITS:

  • Competitive payrates and paid EVERY Friday.

  • Opportunity for advancement

  • Competitive benefits package 1stof the month after 30 days

  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • Employee Assistance Program (EAP)

  • Life Insurance and AD&D

  • Basic Life Insurance – Company Paid for ALL Employees

  • Educational Assistance

  • 401k with a company match of 50% up to the first 4% of employee contributions, and paid vacation after 1 year

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