Administrative Support Associate (part-time, ACF Department)

Requisition Number: S3029

Position Number: 998048

Position Classification Title: Administrative Support Associate

Functional Title: Administrative Support Associate (part-time, ACF Department)

Position Type: Staff

University Information: Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose Of The Organizational Unit: In the Bryan School of Business & Economics , we are committed to educational accessibility and social mobility. We create and disseminate knowledge about the theory and practice of business in an environment that values and promotes a diverse and inclusive community fostering belonging and equal opportunity for all. In addition to our courses and research, we accomplish this through hands-on projects, global experiences, and outreach to the community. Our work produces principled leaders and exceptional problem solvers who have a global perspective, an innovative mindset, a broad understanding of sustainability, and a commitment to improve the organizations in which they work and the communities in which they live.

Position Summary: This part-time Admin Support Associate position will be housed in one of the Bryan School’s six academic departments, theDepartment of Accounting and Finance . Reporting to the department head, this position works closely with the department’s lead administrative staff. Work assignments may vary and are primarily customer-oriented and administrative in nature.

Responsibilities include customer service, academic program support, clerical responsibilities, and business operations support. Activities may include other duties, as assigned by supervisor.

This newly created part-time position does accrue paid leave, but is not benefits eligible.

Minimum Qualifications: HIGH SCHOOL DIPLOMA OR EQUIVALENCY; OR DEMONSTRATED POSSESSION OF THE COMPETENCIES NECESSARY TO PERFORM THE WORK.

Preferred Qualifications:

• Prior work in office settings.
• Computer skills, including familiarity with Microsoft productivity tools (Outlook, Teams, Word, Excel, and OneDrive/SharePoint).
• Previous experience working in higher education is not required, but would be considered favorably.

Alternate Option: If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions To Applicants: For consideration, candidates should upload:

• Cover letter
• Resume
• List of references

Applicants are required to upload a list of references of at least three (3) professional references that includes:

• Name
• Company Name
• Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
• Email Address
• Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process. Recruitment Range: $20,963 — $23,059

Org #-Department: Accounting and Finance – 11812

Work Hours Of Position: 25 hours per week. Schedule will be established in coordination with supervisor, between standard business hours (8am-5pm, M-F).

Number Of Months Per Year: 12

Job Family: Administrative & Managerial

Career Banded Title: Administrative Support Associate

Open Date: 10/03/2025

Close Date: 10/24/2025

FTE : 0.625

FLSA: Non-Exempt

Key Responsibility: Customer Service

Essential Tasks:

• Contribute to in-person office coverage.
• Serve as the first point of contact for students, faculty, staff, and visitors.
• Answer incoming calls, respond to emails, and direct inquiries appropriately.
• Maintain a welcoming and professional office environment.

Key Responsibility: Academic Program Support

Essential Tasks:

• Assist department or graduate program administrator(s) with clerical tasks.
• Support current and prospective students by providing program information, processing forms, and making referrals.
• Help maintain academic materials such as syllabi and program documentation.

Key Responsibility: Clerical Responsibilities

Essential Tasks:

• Prepare written documents such as memos, agendas, or minutes from meetings.
• Help with scheduling, reserving rooms, and coordinating event logistics.
• Maintain organized filing systems (digital and physical) for departmental records.
• Perform data entry or maintain spreadsheets.
• Copy, scan, and distribute materials as needed.
• Support other routine office activities, as assigned.

Key Responsibility: Business Operations Support

Essential Tasks:

• Utilize a university-issued purchasing card (PCard) to process routine expenditures such as supplies, faculty travel, etc.
• Draft reimbursement reports for university employees.
• Provide operational backup in response to staffing needs. This may include supporting the department’s lead admin, or on occasion, a temporary assignment in another Bryan School office.

Key Responsibility: General Support

Essential Tasks:

• Other duties, as assigned

Competency: Communication- Verbal

Competency Description:

• Communicates routine and general information to staff, clients, and/or public about standard services, processes, and procedures using prescribed or established guidelines.
• Screens and directs clients /visitors to appropriate source.

Competency Level: Contributing

Competency: Communication- Written

Competency Description:

• Gathers readily available information from office records to draft e-mails, memos and other documents.
• Proofreads documents for grammar, spelling, punctuation, and basic formatting.
• Provides answers to requests for general information in written format.

Competency: Office Technology

Competency Description:

• Uses a variety of office equipment information systems (e.g. telephone, computer with standard software, fax, copier, etc.) to access, input, and verify standard information.
• Operates and performs tasks to maintain equipment with a general understanding of its capabilities.

Competency: Work Coordination

Competency Description:

• Coordinates tasks and establishes priorities in response to work flow of the office or work unit.

Competency: Problem Solving

Competency Description:

• Identifies and recognizes problems that have established precedents and limited impact. Refers non-standard questions and problems to higher levels.

Competency: Knowledge- Program

Competency Description:

• Understands general operation of functional unit, to include knowledge of staff and program responsibilities.
• Applies knowledge or reference material necessary to provide answers to “frequently asked questions”.
• Uses general knowledge of program procedures, methods and practices to refer clients to resources.

Competency: Information/Records Administration

Competency Description:

• Uses established filing and data systems, functions, and/or procedures.
• Reviews data and information for completeness and accuracy using standard guidelines.

Competency: Budgeting

Competency Description:

• Acquire and apply knowledge of policies, procedures, and campus resources in order to complete budget forms.

Physical Effort: Finger Dexterity – O, Reading – F, Writing – F, Vision-Preparing/Analyzing figures – O, Hearing – O, Talking – O

Work Environment:Inside – C