Product Wear Test Analyst

Title: Product Wear Test Analyst

Location: Hybrid — Reynoldsburg, OH 43068

Duration: 4mos to start (likely to extend)

Pay Rate: $30/hr W2 + Benefits (Swoon covers 50% of benefits)

Job Description:

The Product Wear Test Analyst will support lingerie and apparel categories by conducting fit and comfort evaluations under real-life conditions during the product development cycle. This role will drive the execution of testing initiatives, analyze wear test data, and present insights that influence product decisions.

Key Responsibilities:

• Manage daily testing initiatives, from request intake to execution and analysis.
• Partner with stakeholders to clarify test goals, build surveys, assign participant groups, and ensure proper product quality/quantities.
• Support wear test recruitment and engagement, including planning events and implementing recruitment strategies.
• Execute wear test logistics including distribution of products, communications with panelists, and timely tracking.
• Analyze test data with accuracy, prepare statistical reports, and present findings to cross-functional partners.
• Provide actionable business recommendations, raising awareness of risks and identifying solutions.
• Build relationships across the organization and effectively communicate insights to influence product lifecycle decisions.

Qualifications (Required):

• Bachelor’s degree plus 4–6 years of experience (Business Analytics degree a plus).
• Strong proficiency in Microsoft Excel, Word, and PowerPoint.
• Strong verbal and written communication and presentation skills.
• Excellent problem-solving skills and ability to work in a fast-paced, dynamic environment.
• Leadership capabilities to supervise a team.

Qualifications (Desired):

• Experience with survey-building platforms (e.g., Qualtrics, SurveyMonkey).
• Background in product evaluation or customer insights.
• High degree of analytical curiosity, connecting data to actionable business insights.

Interview Process:

Interviews with team members and potentially cross-functional partners.

Typical Day:

Responsibilities vary daily but include survey development, participant selection, wear test data analysis, product prep/shipping, and supporting results recap meetings with notes and presentations.

Disqualifiers:

• Lack of experience or confidence in Excel.

Why This Role:

This is a newly created position supporting the Wear Test team’s mission to deliver high-quality, real-world insights that improve customer fit, comfort, and performance before product launch. The team is small, motivated, and dedicated to creating the best possible customer experience.