Desktop Support Engineer

Our client is a recognized global real estate firm, and they are seeking to hire a Desktop Support Engineer on an ongoing contract basis.

This position requires onsite presence Monday through Friday.

Responsibilities:

• Hands-on support for ~70-90 desks and ~300 staff in the SF office.

• Issue/setup laptops, install software, support conference rooms.

• Handle walk-up requests, remote support across the Americas, and some security tickets.

• Use FreshService ticketing system to ensure timely resolution.

• Assist with the December office move (equipment setup, monitors, meeting rooms).

Required Experience:

• 3+ years of desktop support experience required.

• Experience with ticketing systems

• Experience setting up laptops for new hires

• Experience troubleshooting issues with Office business applications

• Certifications are a plus but not required.

• Must be confident, approachable, and comfortable interacting with senior stakeholders.