Senior Service Now Developer

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Raas Infotek LLC
  • Finance
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Position: Senior Service Now DeveloperContract:W2 Only
Role Overview

We are seeking a highly skilled Senior ServiceNow Developer to design, develop, and implement enterprise solutions on the ServiceNow platform. The ideal candidate will have deep technical expertise, hands-on experience with multiple ServiceNow modules, and the ability to lead development efforts, mentor junior developers, and drive platform optimization and best practices.

Key Responsibilities
  • Design, develop, and configure custom applications and modules within the ServiceNow platform.

  • Implement and enhance ITSM, ITOM, ITBM, HRSD, CSM, GRC, and other ServiceNow modules as per business requirements.

  • Create and maintain business rules, client scripts, UI policies, UI actions, workflows, Flow Designer, and integrations.

  • Lead ServiceNow upgrade and migration projects, ensuring platform stability and compliance with best practices.

  • Develop and maintain integration solutions using APIs, web services (REST/SOAP), MID Servers, and integration hubs.

  • Perform code reviews, enforce development standards, and ensure high-quality deliverables.

  • Collaborate with architects, business analysts, and stakeholders to gather requirements and translate them into technical solutions.

  • Provide technical leadership and mentoring to junior developers and administrators.

  • Troubleshoot and resolve technical issues, optimizing performance and scalability.

  • Ensure compliance with governance, security, and audit standards across the platform.

Required Skills & Qualifications
  • Bachelor s or Master s degree in Computer Science, Information Technology, or related field.

  • 8 12 years of IT experience with at least 6 years in ServiceNow development.

  • Strong expertise in ServiceNow scripting (JavaScript, Glide API, Jelly, AngularJS, HTML, CSS).

  • Proven hands-on experience in ServiceNow ITSM (Incident, Problem, Change, CMDB, Knowledge, Request Management).

  • Experience implementing at least 2 3 advanced modules such as ITOM, ITBM, HRSD, SecOps, CSM, GRC, or Discovery.

  • Proficiency in integration development (REST, SOAP, LDAP, SSO, OAUTH, Active Directory).

  • Strong understanding of ServiceNow architecture, data model, and security model.

  • Knowledge of Agile/Scrum methodologies and CI/CD practices for ServiceNow.

  • Excellent problem-solving and debugging skills in complex ServiceNow environments.

Preferred Qualifications
  • ServiceNow Certified System Administrator (CSA) mandatory.

  • ServiceNow Certified Application Developer (CAD) and one or more Certified Implementation Specialist (CIS) certifications (ITSM, ITOM, HR, CSM, etc.).

  • Experience in ServiceNow Performance Analytics, Virtual Agent, and Now Mobile.

  • Exposure to ServiceNow IRM, SecOps, or cloud-native integrations.

  • Strong domain knowledge in Banking, Insurance, Healthcare, or IT Services.