Desktop Support

Role: Desktop Support Role Location: Herndon, VA (4 days on site) Fulltime

Key Responsibilities:

Regular monitor vulnerability scans performed on systems and applications.

Mitigate found vulnerabilities by contacting users and Remoting into Laptops to perform Patching.

Identify and document security vulnerabilities and recommend appropriate remediation strategies.

Work closely with IT teams to ensure vulnerabilities are promptly addressed and mitigated.

Develop and maintain vulnerability management procedures and documentation.

Conduct security assessments and audits to ensure compliance with security policies and standards.

Stay informed about emerging security threats, technologies, and best practices.

Provide support during security audits and assessments by third-party entities.

Provide technical support to users when needed.

Provide office AV support when needed.

Working within Intune and SCCM

Employees will also support the Asset Management team when needed. This includes duties such as creatingupdating asset records and distributing assets to Herndon Employees.

Qualifications:

4+ years of experience in an Windows IT Services End-user support or Endpoint Administrator role

Experience in vulnerability assessment and management.

Familiarity with security tools and technologies such as Nessus, MECM and Intune

Excellent problem-solving skills and attention to detail.

Ability to work effectively both independently and as part of a team.

Strong communication and interpersonal skills.

Location Requirement: Must be available to be in office in Herndon at least 4 days a week (may change with business needs).