Business Systems Administrator

JobID: 49348

Title: Business Systems Administrator

Location: Hybrid in Charlotte, NC

Pay Rate: 75 – 80k

Responsibilities Include Managing users, licensing, configurations, and workflows for ERP, CAD, and related business systems

Supporting IT Managed Services Provider resolving issues pertaining to CAD, ERP, and related business systems

Performing software installation and upgrades, including planning and scheduling, testing and coordination

Working with outside vendors to resolve system issues and new system implementations

Investigating, diagnosing, and remedying software issues and outages

Supporting team members with system advancements to streamline and improve business processes

Creating policies and standard operating procedures (SOP’s) to promote efficiency, productivity, and minimal rework

Plan and lead projects related to business systems

Recommend new technology and present to team members

Train staff on software usage and best practices including development of training materials

Follow all company policies and procedures along with corporate directives

Qualifications 3 years of experience with PDM or equivalent document management software

3 years of experience with 2D design and detailing with AutoCAD a plus

3 years of experience with ERP/MRP software

Desired Experience And Skills Knowledge of fabrication processes such as bending, punching, welding, machining, etc.

Knowledge of Epicor ERP system usage and administration

Knowledge of Solidworks/PDM administration

Knowledge of Microsoft 365 administration

EducationBachelor’s or Associates Degree in Information Technology, Engineering, or other relevant field with equivalent combination of experience