Product Manager (Integrity and Authenticity) – TikTok Safety Product (San Jose)
Responsibilities
About the Team The Safety Product team is at the forefront of building and optimizing content safety systems. With a focus on optimizing and advancing content safety, we leverage advanced large language models to enhance review efficiency, risk control, and user trust.
Working closely with business and technical stakeholders, we deliver scalable solutions that keep pace with rapid global growth. This role is focused on defining and improving the information environment on TikTok. You will work as a product manager to reduce the prevalence of problematic content and ensure a positive end user experience across your areas including misinformation, hate speech, extremism, AIGC safety, civic integrity.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Responsibilities
-
Define and drive metrics that reflect end user goals; – Own ideation, prioritization and execution for your area of TikTok Integrity & Authenticity, driving feature sets end-to-end, including design, build, test, launch, and post-launch; – Lead cross-functional project teams, building synergy and influence across multiple departments, globally;
-
Identify critical problems and opportunities in content safety domains, leveraging AI-driven detection models and ML-powered content moderation to develop dedicated product solutions.
Qualifications
Minimum Qualifications
- Bachelor’s degree
- 3 years of experience as a Product Manager (or possessing the will to rapidly build this experience through your dedication);
- Strong sense of logic and excellent critical thinking skills;
- Evidence-based, analytical, data-informed.
(You like to use data to help identify problems, find opportunities, and drive continuous product improvement.);
- Can clearly describe your vision, planning and executional challenges and lead coordination with other teams to co-solve problems in depth.
Preferred Qualifications
- Proven working knowledge of Artificial Intelligence / Machine Learning;
- Proven working knowledge in Trust & Safety;