Housekeeping Supervisor

500 Sign On Bonus Work where the ocean is your backdropTides a beachfront hotel is looking for dedicated team members to help create memorable stays Submit your application for our Hotel Housekeeping Supervisor opening and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team Compensation 22 23 Location 1 Center St Folly Beach SC 29439 Benefits A culture that values passion individuality and funOpportunities for internal growth and developmentPaid Time Off PTOPaid HolidaysAffordable Medical Dental & Vision Insurance PlansCompany provided Life InsuranceShort & Long Term Disability and Accident and Critical Illness InsuranceTraditional 401k & Roth 401k with Employer Matching of up to 35Referral ProgramEmployee Assistance ProgramDiscounts at all Avocet owned Hotels and RestaurantsPOSITION SUMMARY The housekeeping supervisor is the lead housekeeper on a team; he or she will be required to oversee all housekeeping duties within a particular facility or on a particular team MAIN DUTIES AND RESPONSIBILITIES Supervises housekeeping staff as duties are being performedSupervises the duties and tasks of laundry staffStocks and maintains supply rooms; orders supplies according to a budgetReceives processes and handles guest complaints in regard to housekeeping servicesEnsures that rooms are kept clean and free from hazardsEnsures that all common areas are kept clean and free from hazardsOrganizes all staff during the day and hosts daily meetings with housekeeping staffAssists guests with questions and requestsProvides a high level of customer service at all times; remains professionalTrains new housekeepers after hireSUPERVISORY RESPONSIBILITIES Laundry Attendants Room Attendants Housemen Lobby Attendants JOB REQUIREMENTS Education High school diploma or a GED Experience At least 5 years experience Skills Ability to communicate in English with guests co workers and management to their understandingUnderstands the principles behind providing excellent customer service to guestsPossesses the ability to manage a team of housekeepers effectivelyDemonstrates organizational skills required for ensuring that tasks are completed in a timely mannerExhibits the ability to teach others how to do their jobs in a friendly courteous and effective mannerAbility to multitask and prioritizeShows basic computer knowledge for the purposes of scheduling recordkeeping and moreWORKING CONDITIONS Training housekeepers on cleaning and reporting all maintenance issues Overseeing staff performance on a daily basis Checking rooms and common areas including stairways and lounge areas for cleanliness Equipment to Be Used Radio computer Physical & Mental Requirements Able to stand a long period of timeAble to do a lot of walkingAble to squatAble to push and pullAble to comply with policies procedures and codes of ethicsWork Environment A housekeeping supervisor is required to perform the same housekeeping tasks as the individuals they supervise so the work environment fluctuates based upon the types of services being performed as well as the facility in which the individual is working WHO WE ARE Tides Folly Beach is a beachfront hotel driven and defined by a singular passion community We go above and beyond to provide an expectation exceeding smile inducing memory making experience for our community of guests Internally we focus on building a strong tight knit team community through growth support camaraderie and pride We embrace the community culture and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination EOE DFWP