ArcGIS Online (AGOL) Administrator

Role Overview:
The AGOL Administrator will manage all aspects of the City’s ArcGIS Online organization, ensuring secure, efficient, and compliant use of AGOL for citywide departments and users.

Responsibilities:

• Administer AGOL users, licenses, roles, and groups.

• Enforce content governance, security policies, and data sharing rules.

• Manage web apps (e.g., Experience Builder, Dashboards) and hosted feature layers.

• Provide support and training for city staff on AGOL functionality.

Qualifications:

• Bachelor’s in GIS, Urban Planning, Environmental Science, or related field.

• 3–5 years of hands-on AGOL administration experience.

• Familiarity with Esri web tools such as Survey123, Field Maps.

• Understanding of public sector data governance and open data best practices.