Field Network Engineer

Basic ITS Logo
Basic ITS
Peoria, United States
65000 - 75000 EUR / Year
  • Education
  • FlexTime
  • FullTime
  • Weekends
  • Applications have closed

Requirements

Must have:

– We require 3–5 years of experience in IT. – We require 1–3 years of hands-on experience installing and configuring network equipment. – We prefer certification in CompTIA Network+, CCNA, or CCWA. – We require a bachelors degree, associate degree, or equivalent practical experience. – We need proven experience communicating network infrastructure issues and driving remediation. – We value demonstrated experience implementing disaster recovery procedures. – We expect current knowledge of security and networking best practices. – We require an understanding of cybersecurity vulnerabilities. – We need strong written and verbal communication skills. – We expect comfort working in a healthcare environment. – We require the ability to lift, carry, push, and pull up to 35 lbs unassisted. – We require the ability to frequently bend, stoop, twist, climb, crouch, kneel, crawl, and sit or stand for extended periods. – We require the ability to reach above, at, and below shoulder level and to flex and extend the neck. – We require good hand and finger dexterity. – We require vision capabilities including color, close, distance, peripheral, and depth perception. – We require a valid drivers license. – We require willingness to be available after hours, including weekends, for critical issues as needed. – We require willingness to travel across the United States up to 90%.

Responsibilities:

  • We install, configure, and tailor healthcare infrastructure systems after the purchase of hardware or software. – We assess existing infrastructure and remediate it to support new solution deployments. – We may also handle installation, validation, and connectivity for assigned equipment. – We monitor and customize client systems to ensure a positive customer experience. – We partner with Sales, Project Management, Network Design, Digital Services, customer IT, and biomed teams to deliver sold solutions. – We consult with customer IT and biomed teams on installation requirements and cybersecurity concerns. – We act as a co-lead by building strong customer and sales relationships and maintaining regular communication. – We proactively identify customer needs, drive issue resolution, and support follow-up to ensure satisfaction. – We complete administrative work such as service logs, internal records, technical project plans, technical walk-throughs, and post-warranty discussions. – We manage vendor service support when needed. – We mentor and coach local field engineers on installed solutions. – We provide instruction on equipment operation, diagnostics, effective use, and repair. – We support engineering with new product releases.

Company:

We are hiring a Field Network Engineer to support the installation and optimization of healthcare infrastructure systems. This is a highly mobile role with approximately 90% travel, typically Monday through Friday, with most weekends spent at home. Travel-related expenses such as hotels, airfare when applicable, fuel, and meals are covered by us, and a company vehicle is provided. The position is based in the field across the United States, and candidates must reside in IL, WI, IA, or MO. We offer a salary of $65,000 to $75,000 along with benefits including 401(k), dental, health, vision, life insurance, flexible spending and health savings accounts, paid time off, and a retirement plan. The role is performed in person.

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