Customer Support Assistant

Job Description Job Description We are seeking a Customer Support Assistant to join our growing team in Miami, FL. The ideal candidate will provide exceptional customer service and administrative support to ensure smooth and effective operations. This role requires strong communication skills, attention to detail, and a problem-solving mindset.

Responsibilities

• Handle incoming calls and respond to customer inquiries promptly and professionally
• Resolve client issues and provide accurate information regarding products or services
• Maintain detailed and organized records of customer interactions
• Collaborate with internal departments to follow up on customer requests
• Assist with general administrative duties and support daily office operations
• Monitor and respond to emails in a timely manner
• Process orders, forms, applications, and requests