Office Specialist 2

Initial Posting Date: 09/18/2025Application Deadline: 09/28/2025Agency: Department of Human ServicesSalary Range: $3,429 – $4,622Position Type: EmployeePosition Title: Office Specialist 2Job Description: The is proud to be an Equal Opportunity Employer. We are guided by our and our vision for a positive that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.Opportunity awaits!Seeking a fulfilling administrative position that allows you to make a difference? Step into the role of Office Specialist 2 at our Child Welfare agency, where your commitment to excellence will directly enhance the well-being of our community!We are currently seeking an Office Specialist 2 to join our Child Welfare team based in our Boardman office.Summary of Duties As an Office Specialist 2, you will:Provide administrative and records support by managing front lobby operations, answering phone calls, responding to inquiries, and clearly communicating agency rules and policies.Issue and track vouchers, transportation passes, and parent mileage reimbursements, accurately logging all transactions in TRACS and OR-Kids systems.Support protective services staff by entering case data and documentation into the OR-Kids database.Request and gather relevant records, including police reports, out-of-state histories, court documents, and physical or mental health records, as needed.Coordinate the scheduling and rescheduling of client visits for the branch office, ensuring accuracy and timeliness.Assist with researching and verifying parent information, and handle related calls, mail, and documentation.Minimum Qualifications A valid driver’s license and acceptable driving record are required for this position. ANDTwo years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; ORAn associate degree in any field; ORAn equivalent combination of education and experience.Essential Attributes We are looking for candidates with: Proficient in using computers and web-based applications for data entry, retrieval, and maintenance, including expertise in Excel spreadsheets and the ability to work efficiently across multiple systems simultaneously.Experience performing front desk operations with professionalism, ensuring efficient and courteous interactions with clients, guests, and stakeholders.Experience maintaining a high standard of organization, consistency, and attention to detail in all administrative and program-related tasks.Experience clearly communicating program rules, regulations, and procedures to promote understanding, ensure compliance, and support informed decision-making.Demonstrated effectively prioritizing tasks and managing time to meet deadlines and enhance overall productivity.Experience working collaboratively with diverse populations, demonstrating cultural competence, empathy, and adaptability in a variety of interpersonal and service-oriented settings.Working Conditions Work Locations: Offices and community sites.Travel: Occasional travel for meetings, trainings, and other case related activities. This includes required occasional overnight travel.Hours: Regular work week with fluctuating hours; occasional overtime may be needed, including evenings and weekends.Physical Requirements: Frequent physical activity, including lifting up to 50 pounds and assisting children with car seats.This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others.Attention all candidates!Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.Background Checks and RequirementsIf selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.Benefits communities that promote shared learning.Cost of Living Adjustments.Annual salary increases (until you reach the top of the listed salary range).Amazing .Possible eligibility for the .Employment PreferenceVeterans’ preference:.. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.General Information This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).The salary range listed is the non- monthly salary range. If you are already a participating PERS member or once you become PERS eligible, by 6.95%.This recruitment may be used to fill future vacancies in the same classification.Contact Information We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.The recruiter for this position is Yvette Medford. Please include the REQ# when corresponding.Email: Phone (call or text): 541-709-0306Come for a job. | Stay for a career. | Make a difference… for a lifetime!

State of Oregon