Credit Collections Analyst

Job Title: Credit Collections AnalystJob Description

Join our team as a Credit Collections Analyst, where you will play a vital role in analyzing and addressing current and delinquent account balances. This remote position, based in either Dallas or LaVergne, requires strong communication and analytical skills to effectively coordinate between clients, their customers, and internal stakeholders to resolve payment discrepancies.

Responsibilities

• Analyze and address current and delinquent accounts, ensuring timely and efficient communication of open accounts to project management.

• Perform complex reconciliations on detailed accounts receivable accounts, reporting and analyzing accounts with significant outstanding balances, and initiating collections.

• Review, update, and distribute the accounts receivable aging report.

• Discuss account resolution with clients, their customers, and internal stakeholders, leading calls and coordinating with Cash Applications, Chargebacks, and Project Management to resolve issues.

• Maintain the accuracy of financial information by calculating, reconciling, and updating SAP and A/R accounts.

• Correspond with clients, customers, and internal stakeholders to identify and escalate potential offers to management as necessary.

Essential Skills

• Basic understanding of AR processes and 2-3 years of relevant business experience.

• Analytical skills for reviewing trend data and recognizing exceptions.

• Proficiency in computer systems and Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.

• Strong customer focus, with exceptional verbal and written communication skills.

• Attention to detail and quick follow-up on study needs, with a commitment to quality.

• Adaptability to handle day-to-day work challenges, manage multiple demands, and adjust to shifting priorities.

• Interpersonal skills for clear oral and written communication, using correct grammar, syntax, and format.

Additional Skills & Qualifications

• Proficiency in Excel, including VLOOKUPs and Pivot Tables.

• Experience with SAP and financial reconciliation.

• Ability to perform collection analysis and manage accounts receivable aging reports.

Work Environment

This role offers a traditional office environment with a large percentage of work performed on computers. The position includes general office demands and requires handling lifting and standing as necessary. The work schedule is Monday to Friday, 8-5 CT. This position offers the opportunity for extension or a permanent role.

Job Type & Location

This is a Contract position based out of La Vergne, TN.

Pay and Benefits

The pay range for this position is $20.00 – $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan — Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in La Vergne,TN.

Application Deadline

This position is anticipated to close on Jul 31, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com ( astoncarteraccommodation@astoncarter.com) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.