FEP TPS Engineer

Applied Materials Logo
Applied Materials
Phoenix, United States
96000 - 132000 EUR / Year
  • Production
  • FullTime
  • Applications have closed

Requirements

Must have:

– We are looking for someone with conceptual and hands-on expertise in their discipline, along with a working understanding of related fields. – We value knowledge of industry best practices and how the role connects with other functions, plus awareness of competitors and market differentiators. – We need someone who can serve as a trusted resource for less experienced colleagues and may lead small projects with limited risk and resource needs. – We expect the ability to solve complex issues, approach existing solutions from a fresh angle, and make sound judgments based on multiple information sources. – We seek a professional who can influence customer, operational, project, or service activities within the team and adjacent groups while working within established policies. – Strong communication and collaboration skills are important, including the ability to explain sensitive or complex information and build consensus. – Travel is required up to 20% of the time. – Relocation is eligible for this position.

Responsibilities:

  • We provide technical support for a specific customer, including escalations, fleet performance, system installations, improvement initiatives, and upgrades. – We act as the liaison and on-site escalation point between the customer and our division, supporting field engineers, technicians, and product support teams with troubleshooting, repair, and debugging guidance. – We deliver alpha site support to engineering for the installation, operation, calibration, service, and testing of new hardware, process, or software designs. – We provide beta site support for the installation, operation, calibration, service, and testing of new hardware, software, or process changes on customer tools. – We initiate and review ECOs to confirm the data supports the fix and then communicate updates to the field. – We generate and present system performance reporting, including metrics such as MTBF, MTBI, availability, process data, and spending analysis. – We support GPS by creating documentation such as CENs and BKMs, and we develop and review technical improvement plans, upgrade materials, and support plans. – We present information at the customer level and ensure successful field implementation.

Company:

We are Applied Materials, a global leader in materials engineering solutions that power nearly every new chip and advanced display in the world. We design, build, and service advanced equipment that helps our customers manufacture semiconductor and display technologies that connect the world, including AI and IoT applications. This full-time role is based in Phoenix, Arizona, with a salary range of $96,000 to $132,000, and includes a supportive culture focused on learning, career growth, employee wellbeing, and a comprehensive benefits package. We also offer additional compensation opportunities where applicable, and this position includes eligibility for travel, bonus, stock awards, and relocation support.

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